Shared services could reduce ECM costs, says Gartner

e14news — Thu, 07 Oct 2021 00:41:57 GMT

Current Revision posted to Documents by e14news on 10/7/2021 12:41:57 AM
Companies could reduce their enterprise content management (ECM) expenditure through the adoption of a shared services model, Gartner has asserted.

In a statement, the research organisation said that the solution has become a practical means of ECM service provision.

Additionally, the ongoing effects of the global economic downturn have resulted in vendors becoming increasingly happy to work with the model as a means of driving business forward.

Commenting, Mark Gilbert, research vice-president at the company, said: "The troubled economy has forced many IT organisations to cut ECM costs, but traditional approaches to consolidating are slow, complex and costly."

He claimed that the ECM as a service - or shared services - approach offers "at least a partial solution" to the problem.

Earlier this month, Gartner asserted that, for most firms, a move to Microsoft's Windows 7 operating system - which will be launched on October 22nd - is "all but inevitable".