Research Opportunities

[NEW] New Studies Available - £25 Amazon Voucher*

2026-10-13T14:17:06Z

Hello, We're running three new usability studies over the next few weeks and would love your help! Each session will involve trying out some designs or features on our website and sharing your thoughts. There are no right or wrong answers, ...(read more)

[NEW] Help us understand how you're using AI

2026-10-13T12:15:51Z

Hi, We're running a new survey to understand how our customers are using AI tools like ChatGPT, Copilot and Gemini in their everyday work. We're particularly interested in how AI is being used in engineering and purchasing, and whether it's changing ...(read more)

[NEW] Checkout Experience

2026-09-29T08:31:39Z

Hi, We’re looking for people to take part in a short online research session looking at the Farnell checkout experience. The session will take place remotely using Lookback or Teams and will involve working through a few checkout tasks and talk...(read more)

[CLOSED] Password Requirements

2026-09-25T09:10:03Z

Hi, We’re looking for people to take part in a short online research study about creating an account on a business website. During the study, you’ll be asked to try a couple of simple account registration tasks and tell us how easy or d...(read more)

[NEW] Join Our Research Panel

2026-09-24T12:37:15Z

Hello, We’re currently refreshing our customer research panel and are looking for members of the element14 Community to get involved. What does taking part involve? We run a mix of research activities, including: Quick surveys User inter...(read more)

[CLOSED] Product Comparison Study

2026-08-24T09:36:45Z

Hello, We’re conducting a research study to better understand how people research and compare products online. There are no right or wrong answers, we're simply interested in your genuine feedback and opinion. We have two ways you can shar...(read more)

[CLOSED] Brand Concept Review V4

2026-08-20T11:08:23Z

Hello, We are on version 4 of these marketing concepts and would love your honest opinion whether you have been involved previously or not! We’d like to understand your immediate reaction, whether the concept feels relevant to you, and how clea...(read more)

[CLOSED] Build Your Own Buy Box

2026-08-12T10:21:31Z

Hello, We’re conducting a short survey to better understand what information is most important to people when buying electronic components online. During the survey, you'll be asked to choose and prioritise the information you need when decidin...(read more)

[CLOSED] Product Comparison Study

2026-08-10T13:45:14Z

Hello, We’re conducting a research study to better understand how people research and compare products online. During the session, you'll answer a few questions about how you shop with us and compare products and be set a few tasks to work thro...(read more)

[CLOSED] Brand Concept Review v3

2026-08-03T08:28:00Z

Hello, We’re looking for people to review a concept for some new marketing material and share their honest opinion. We’d like to understand your immediate reaction, whether the concept feels relevant to you, and how clearly the message co...(read more)

[CLOSED] Review Brand Concepts

2026-07-15T09:14:53Z

[CLOSED] Buying Components & Trust Signals

2026-07-15T09:12:56Z

Hello, We’re running a short online research session to understand what helps people feel confident when buying electronic components online. We’d like to hear which information and assurances matter most to you, including product authent...(read more)

[CLOSED] Brand Concept Review - Survey

2026-07-08T09:19:07Z

Hello, We're looking for customers to take part in a survey to help shape the future of the Farnell brand. During the survey, we'll ask for your honest opinions on what they communicate, how well they reflect your experience with Farnell, and wh...(read more)

[CLOSED] Brand Concept Review - Unmoderated Session

2026-07-08T08:32:17Z

Hello, We're looking for customers to take part in a research interview to help shape the future of the Farnell brand. During the session, you'll work through each task and speak aloud your thoughts around a couple of potential brand concepts. We'll ...(read more)

[CLOSED] Help us improve our live chat and customer support experience

2026-06-26T10:12:11Z

Hi, We’re running a research study to better understand how customers use live chat and customer support when they need help across Farnell, Newark or element14. We’re looking for customers who would be willing to record short diary entri...(read more)