The site is pretty unresponsive this weekend - lots of activity is lost or ignored with this error:
An error occurred. Please try again or contact your administrator.
The image of the error message isn't uploading properly either...
Thanks for the posting of the screenshots, I appreciate it can be difficult to do while the site is experiencing problems.
Unfortunately this is typical 'job server' issues we have experienced before,
I also recently learned that since other companies have upgraded Verint to more recent versions, we're no longer the only ones experiencing this problem.
Hopefully, that will lean on the platform vendor to push to do something about it more.