Site is telling me I have 1 unread message, but when I click on it, the flag disappears and it says I have no unread messages. Navigating to, or refreshing a, page, brings the flag back. I’m talking about the message flag at top right y my avatar.
The dev' team have confirmed they've experienced this on the platform vendor's own instance of the site and they've escalated it with the platform vendor.
We don't have a timeline on when there may be a fix for this, typically if we don't receive a way to manually fix this then we have to wait for the next version of the platform to be available and update to it.
The dev' team have confirmed they've experienced this on the platform vendor's own instance of the site and they've escalated it with the platform vendor.
We don't have a timeline on when there may be a fix for this, typically if we don't receive a way to manually fix this then we have to wait for the next version of the platform to be available and update to it.