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<?xml-stylesheet type="text/xsl" href="https://community.element14.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Feedback and Support</title><link>https://community.element14.com/members-area/support/</link><description>A designated area to provide Community support and technical issues</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Forum Post: RE: something off with timestamps in RoadTests forum</title><link>https://community.element14.com/members-area/support/f/forum/57229/something-off-with-timestamps-in-roadtests-forum/238015</link><pubDate>Fri, 04 Sep 2026 09:50:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:5225204c-e4e8-402b-aa17-03972a18cb0c</guid><dc:creator>cstanton</dc:creator><description>Hey Jan Cumps , I think that CERN disrupted something with time now that they&amp;#39;ve shut down the large hadron collider. While we&amp;#39;re waiting for them to power it back up again, I&amp;#39;ll see if the dev&amp;#39; team can investigate this problem. Thanks for raising it, meanwhile colporteur , I hope your time travel escapades don&amp;#39;t affect you negatively.</description></item><item><title>Forum Post: RE: something off with timestamps in RoadTests forum</title><link>https://community.element14.com/members-area/support/f/forum/57229/something-off-with-timestamps-in-roadtests-forum/238014</link><pubDate>Thu, 03 Sep 2026 22:12:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:30888095-bcef-4eb7-b2de-fc0bf87787c1</guid><dc:creator>colporteur</dc:creator><description>I&amp;#39;m a forward thinker. What was I thinking?</description></item><item><title>Forum Post: something off with timestamps in RoadTests forum</title><link>https://community.element14.com/members-area/support/f/forum/57229/something-off-with-timestamps-in-roadtests-forum</link><pubDate>Thu, 03 Sep 2026 17:06:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:1b356706-88fb-4def-b26c-5e452082476f</guid><dc:creator>Jan Cumps</dc:creator><description>I get a timestamp in the future, for this post by colporteur . Saying he &amp;#39;ll post it in 3 hours community.element14.com/.../red-pitaya-stemlab-out-of-the-box it&amp;#39;s 19:07 CET here (Brussels)</description><category domain="https://community.element14.com/members-area/support/tags/Report%2bBug">Report Bug</category></item><item><title>Forum Post: RE: Request to Update Name on Certificate</title><link>https://community.element14.com/members-area/support/f/forum/57223/request-to-update-name-on-certificate/238001</link><pubDate>Wed, 02 Sep 2026 15:00:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:25e692e3-62e6-4642-bc8f-5a4835cdf71b</guid><dc:creator>JoRatcliffe</dc:creator><description>Hi THAW THAW HAN HTET I believe there actually should be a wider resolution for all community members coming some time soon but I am going to DM you because I believe I&amp;#39;ve been able to find a one-off fix for you.</description></item><item><title>Forum Post: RE: Request to Update Name on Certificate</title><link>https://community.element14.com/members-area/support/f/forum/57223/request-to-update-name-on-certificate/237997</link><pubDate>Wed, 02 Sep 2026 13:36:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:ceefbf10-5558-470c-aec3-8ed6afb9d49c</guid><dc:creator>JoRatcliffe</dc:creator><description>Hi THAW THAW HAN HTET , I help run the webinar programme here on the community. I wanted to let you know I am looking into this and seeing if we can update a certificate after it is generated. I will let you know here once I have an update on what the possible options are</description></item><item><title>Forum Post: Request to Update Name on Certificate</title><link>https://community.element14.com/members-area/support/f/forum/57223/request-to-update-name-on-certificate</link><pubDate>Sun, 30 Aug 2026 14:35:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:06591dab-8dbf-4ea0-ada4-d025745799f9</guid><dc:creator>THAW THAW HAN HTET</dc:creator><description>Dear Sir/Madam, I registered for an online seminar today and, when creating my account, I entered only my first name as “Thaw” and my last name as “Htet.” After attending the seminar, I received a certificate issued under the name “Thaw Htet.” However, I would like the name on my certificate to be changed to my full name, “THAW THAW HAN HTET.” I have already updated my name in my profile, but I am unable to change the name displayed on the certificate. Could you please help me update the name on my certificate to “THAW THAW HAN HTET” and issue a revised certificate if possible? I apologize for the inconvenience, and I would greatly appreciate your assistance. Best regards, Thaw Thaw Han Htet</description><category domain="https://community.element14.com/members-area/support/tags/Other">Other</category></item><item><title>Forum Post: RE: Missing user details fields in user profile</title><link>https://community.element14.com/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile/237956</link><pubDate>Sat, 29 Aug 2026 01:22:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:743574a3-adae-4478-9625-6f6e78c41c66</guid><dc:creator>cstanton</dc:creator><description>Tentatively, the development team hope to have a solution in place by the next website release, which is in a couple of weeks. This should allow us to introduce some new behind the scenes options to handle different types of information to hopefully make lives easier all around, including pulling together details for sending prize shipments (I have wild ideas about integrating with our couriers better out of platform).</description></item><item><title>Forum Post: RE: Search Engines not discovering blogs.. : (</title><link>https://community.element14.com/members-area/support/f/forum/57215/search-engines-not-discovering-blogs/237948</link><pubDate>Wed, 26 Aug 2026 10:35:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:c70e8769-0b0e-4195-b802-5deda75f4918</guid><dc:creator>cstanton</dc:creator><description>As an update to this, after some amount of research I&amp;#39;ve escalated this to our devops team. During June/July there were changes made to our CDN protections, and I believe that the google crawler has been caught in the crossfire. The team are continuing to investigate.</description></item><item><title>Forum Post: RE: Search Engines not discovering blogs.. : (</title><link>https://community.element14.com/members-area/support/f/forum/57215/search-engines-not-discovering-blogs/237947</link><pubDate>Wed, 26 Aug 2026 08:55:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:38ba370c-fab8-4a48-a26b-d601a8c10c55</guid><dc:creator>cstanton</dc:creator><description>Hi shabaz , You&amp;#39;re correct, that particular blog link isn&amp;#39;t presently indexed on Google, I&amp;#39;ll ask the internal teams to help identify why that might be. We regularly perform audits on this sort of thing, so I appreciate that you&amp;#39;ve highlighted a discrepancy. I&amp;#39;m not going to submit that blog post manually for now, while we look into it.</description></item><item><title>Forum Post: RE: RoadTest application page - missing upload button for the detailed testing procedure</title><link>https://community.element14.com/members-area/support/f/forum/57208/roadtest-application-page---missing-upload-button-for-the-detailed-testing-procedure/237945</link><pubDate>Wed, 26 Aug 2026 03:31:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:00abf028-f50e-48a9-98b1-c46df31ed80d</guid><dc:creator>Matt15</dc:creator><description>No worries. Thank you for the clarification and quick help.</description></item><item><title>Forum Post: Search Engines not discovering blogs.. : (</title><link>https://community.element14.com/members-area/support/f/forum/57215/search-engines-not-discovering-blogs</link><pubDate>Wed, 26 Aug 2026 00:21:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:4bbfc3ed-dbe6-4261-8f5b-997c272397e6</guid><dc:creator>shabaz</dc:creator><description>Hi, I often use Google Search to find blogs, and I wanted to update one of mine, but I cannot find it. The blog is: (+) Creating a Mobile App with Flutter: Interfacing Microcontrollers with AnyOperate! - element14 Community I googled &amp;quot;anyoperate element14&amp;quot; and &amp;quot;anyoperate flutter&amp;quot; and so on, but there are zero hits. Is there an issue with search engine indexing?</description><category domain="https://community.element14.com/members-area/support/tags/Report%2bBug">Report Bug</category></item><item><title>Forum Post: RE: Missing user details fields in user profile</title><link>https://community.element14.com/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile/237943</link><pubDate>Tue, 25 Aug 2026 23:24:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:855c8d7f-bb3c-4bae-896a-66f8a3defce0</guid><dc:creator>cstanton</dc:creator><description>[quote userid=&amp;quot;41967&amp;quot; url=&amp;quot;~/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile/237942&amp;quot;] Sounds like there may have been a security policy change. [/quote] We do take the security of user profile information seriously. I also know the development team have been working on the storage for the Community behind the scenes too. When I have more information I&amp;#39;ll update the thread.</description></item><item><title>Forum Post: RE: Missing user details fields in user profile</title><link>https://community.element14.com/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile/237942</link><pubDate>Tue, 25 Aug 2026 14:44:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:9c035174-6303-4ee3-bc76-72c65384a458</guid><dc:creator>beacon_dave</dc:creator><description>Sounds like there may have been a security policy change. On a plus note, the &amp;#39;Verify Answer&amp;#39; button is now showing:</description></item><item><title>Forum Post: RE: Missing user details fields in user profile</title><link>https://community.element14.com/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile/237941</link><pubDate>Tue, 25 Aug 2026 09:13:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:ec78bf56-ef9d-4393-8ddb-bdd7b87e6d1d</guid><dc:creator>cstanton</dc:creator><description>Hi beacon_dave , Thanks for bringing this up. I&amp;#39;ll check in with the development team and get back to you.</description></item><item><title>Forum Post: Missing user details fields in user profile</title><link>https://community.element14.com/members-area/support/f/forum/57214/missing-user-details-fields-in-user-profile</link><pubDate>Mon, 24 Aug 2026 16:56:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:5aca1ee4-2173-456f-8c86-4894d906ce20</guid><dc:creator>beacon_dave</dc:creator><description>Has anyone noticed that their contact details are no longer visible in their user profile ? The fields appear to have gone both in view and edit modes. This has happened within the past 8 weeks or so.</description><category domain="https://community.element14.com/members-area/support/tags/Account%2bManagement">Account Management</category></item><item><title>Forum Post: RE: RoadTest application page - missing upload button for the detailed testing procedure</title><link>https://community.element14.com/members-area/support/f/forum/57208/roadtest-application-page---missing-upload-button-for-the-detailed-testing-procedure/237938</link><pubDate>Mon, 24 Aug 2026 12:57:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:33dc5ee0-255f-4621-a9d8-e8deb9918c4c</guid><dc:creator>OwainM</dc:creator><description>Hey Matt15 , Thank you for letting us know the issue. We had to make some changes to the entry form, and added the &amp;quot;How do you plan to review this product?&amp;quot; for you to enter your test plan. We&amp;#39;ve now clarified the wording in the instructions on the enrolment form, you do not need to upload a test plan, but you can link to one if you share it from google drive or one drive if you so wish, ideally directly use the form. We&amp;#39;re sorry for the confusion. Owain</description></item><item><title>Forum Post: RoadTest application page - missing upload button for the detailed testing procedure</title><link>https://community.element14.com/members-area/support/f/forum/57208/roadtest-application-page---missing-upload-button-for-the-detailed-testing-procedure</link><pubDate>Sun, 23 Aug 2026 01:03:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:8848f160-dc3d-49d9-b4bb-72d195e4c869</guid><dc:creator>Matt15</dc:creator><description>Hello, I&amp;#39;m currently applying for the RoadTest and on the right side of the page it says that an MS Word file containing a detailed testing procedure is required, but I cannot find any option to upload a file anywhere on the application form. I have checked the entire application page several times but there does not appear to be an upload/attachment field. Is this an issue on my end or just a leftover from an older version of the application page? Or does the upload button appear after submitting the initial application? I just want to make sure before I submit my application. Thank you in advance :)</description><category domain="https://community.element14.com/members-area/support/tags/RoadTest">RoadTest</category></item><item><title>Forum Post: RE: Project writeup flagged as spam</title><link>https://community.element14.com/members-area/support/f/forum/57201/project-writeup-flagged-as-spam/237893</link><pubDate>Wed, 19 Aug 2026 17:23:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:5a7416ed-be3c-422d-acd9-af9f7591832c</guid><dc:creator>Sumanth_m_n</dc:creator><description>Hi cstanton, Yes it is visible now, thank you for reviewing it</description></item><item><title>Forum Post: RE: Project writeup flagged as spam</title><link>https://community.element14.com/members-area/support/f/forum/57201/project-writeup-flagged-as-spam/237892</link><pubDate>Wed, 19 Aug 2026 17:14:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:9db7ae93-f1ab-4f70-a7cd-7217df068705</guid><dc:creator>cstanton</dc:creator><description>Hi Sumanth_m_n , I review the moderation queue daily, monday to friday. Your content should now be visible again.</description></item><item><title>Forum Post: Project writeup flagged as spam</title><link>https://community.element14.com/members-area/support/f/forum/57201/project-writeup-flagged-as-spam</link><pubDate>Mon, 17 Aug 2026 14:57:00 GMT</pubDate><guid isPermaLink="false">93d5dcb4-84c2-446f-b2cb-99731719e767:075a396e-fc65-44ed-8cf9-6a6312ac35d1</guid><dc:creator>Sumanth_m_n</dc:creator><description>Dear team, As I was participating in ez ev design challenge of e14 community. I wanted to post the project writeup as part of the process, but in the middle of editing and uploading. It got flagged as spam and i am not seeing that post on projects section, can u please take a look and resolve this.. Thank you</description><category domain="https://community.element14.com/members-area/support/tags/RoadTest">RoadTest</category></item></channel></rss>