https://community.element14.com/members-area/support/A designated area to provide Community support and technical issuesen-USTelligent Community 12https://community.element14.com/members-area/support/f/site-announcements-and-status/57079/site-maintenance-7th-july-2026-8am-11am-uk-timeWed, 01 Jul 2026 09:16:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:784f6737-c877-4479-8c2d-cd5455e3348dDudleySite maintenance will be happening on the morning of 7th July from 8AM until 11AM UK Time. We will be doing a full site release of a new codebase. The site will be fully unavailable while we do the release. You will be presented with a maintenance page or the Oops page for all pages during the duration of the release. We expect the site to be available from around 11AM onwards. We hope it will be earlier than 11am. We'll be taking the site down at around 8am to apply the new version of our software. It will be down for about 2 hours and then we'll check everything and run our automated tests for an hour before we bring the site back online. You can read more on what is in the release on Matt 's development blog post here: https://community.element14.com/members-area/support/b/blog/posts/site-maintenance-7th-july-release-2026-4https://community.element14.com/members-area/support/b/blog/posts/site-maintenance-7th-july-release-2026-4Tue, 30 Jun 2026 14:12:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:f7c5837a-856e-4ac5-8b41-4e238859dea9MattIn this release, we've been spending a lot of time on a feature that won't go live until later this year, and it's needed quite a bit of foundational work behind the scenes. We'll share more details once it's ready. The bulk tagging tool that our content team started using in the last release has been improved with user-level filtering. It'll also soon be joined by a new widget to help with tagging content by manufacturer and product category. Longer term, we're hoping to make the latter available to all members. We've also made some improvements to our build and deployment process, cutting the time it takes to release an update by around 50%. Our automated tests now run significantly faster too, which means the site spends much less time in maintenance during releases. There are also a couple of homepage performance improvements aimed at speeding things up for logged-in users. The site already has several layers of bot protection in place, and we're extending this further by introducing a CAPTCHA challenge for users who would previously have been blocked by those safeguards. If you see a screen like the one below, simply follow the instructions and you'll be able to continue to the site. There's plenty of other behind-the-scenes work included in this release, but these are the changes most relevant to members. We hope you enjoy the improvements. element14 Community Development Teamfixessite maintenancefeatureshttps://community.element14.com/members-area/support/f/forum/57071/contacting-joratcliffe/236272Mon, 29 Jun 2026 20:17:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:390f6448-0666-4f81-b4cc-aa2bd7fd31fcmisazThanks. Now I can write him freely.https://community.element14.com/members-area/support/f/forum/57070/can-t-create-review/236269Mon, 29 Jun 2026 09:33:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:6a37e892-484d-416a-93ae-85764a8eaeb2cstantonThanks misaz , I'll escalate this to the developers.https://community.element14.com/members-area/support/f/forum/57071/contacting-joratcliffe/236268Mon, 29 Jun 2026 09:31:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:5dea395e-9bd0-4587-b8cc-072fbc322659cstantonHi misaz , gordonmx , Thanks for reporting the problem messaging Jordan, I've investigated this and I believe I've found the cause of the problem and implemented a fix. You should now be able to message back and forth. Do let us know if any further problems arise.https://community.element14.com/members-area/support/f/forum/57068/delete-account-permissions/236267Mon, 29 Jun 2026 09:25:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:3be487f9-132b-4824-a89c-4f3859172facMattThank you for flagging this. Much appreciated. That's been fixed. It's worth noting that this wouldn't have allowed anyone to delete someone else's account.. there are a few other steps involved, including a manual review.https://community.element14.com/members-area/support/f/forum/57071/contacting-joratcliffe/236264Sun, 28 Jun 2026 01:42:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:75138692-68e8-4072-8a23-4cba5118519bgordonmxMisaz, I also have been trying to reply to a message from Jo and thought I needed to "connect" by requesting to become a "friend". There is a button to make a friend request, which I pressed, but haven't had a reply yet. However, I later revisited Jo original email and notice below the message was a space to reply. gordonmxhttps://community.element14.com/members-area/support/f/forum/57071/contacting-joratcliffeSat, 27 Jun 2026 20:29:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:0c3302a4-e557-4226-9be5-cf98656731f8misazHi, If I remember correctly, in history there were option to contact Element14 community staff by private message without need to ask for firendship or whatever approval process. But I want to contact joratcliffe and can't. Could you please check that he is properly marked as E14 staff?Permissionshttps://community.element14.com/members-area/support/f/forum/57070/can-t-create-reviewSat, 27 Jun 2026 19:55:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:54028939-a681-476a-94a5-a3c5b0337e2amisazAfter posting RoadTest review, I've got following notifications: But it seems that review works and is avalaible online without any issue.Report Bughttps://community.element14.com/members-area/support/f/forum/57068/delete-account-permissionsFri, 26 Jun 2026 21:46:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:80f3f48a-c57b-4d38-8c0e-3f76a2a2a3b3misazIf I open profile page of somebody else, for example: https://community.element14.com/members/cstanton I see "Delete Account" option: Did not try click it. Could you check that permissions are set properly and regular users are not allowed to delete anyone else?Permissionshttps://community.element14.com/members-area/support/f/forum/57047/error-in-video/236204Tue, 23 Jun 2026 10:20:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:4731da55-da05-46c8-8cfb-7a19329f75a4e14philHello, pierreact Thank you so much for your comment. What a great spot! I will find a way to annotate the error.https://community.element14.com/members-area/support/f/forum/57047/error-in-videoSun, 21 Jun 2026 06:43:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:b6ccf39e-366c-4d1b-83fd-5316817ab18apierreact3:17: There is an error here no? It's a nor gate, setting set to 1 results in the output to be 0. https://youtu.be/Hi7rK0hZnfcContent Creationhttps://community.element14.com/members-area/support/f/forum/57019/great-job-on-messaging/236028Mon, 08 Jun 2026 12:49:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:f3279e93-75b2-436c-bfda-617ba2774cc1colporteurNo. I was trying not to be a sour puss and say something positive. The small changes are amounting to a big difference in the E14 Community experience. A lot different than when we first moved to the platform.https://community.element14.com/members-area/support/f/forum/57019/great-job-on-messaging/236021Sun, 07 Jun 2026 23:15:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:d7a67997-0999-45dc-974d-8af7a61408d2cstantonYou had me going there, I thought something was wrong.https://community.element14.com/members-area/support/f/forum/57019/great-job-on-messagingSat, 06 Jun 2026 18:45:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:afb17144-d3a2-4958-8355-9e2f1d31a28bcolporteurI receive an email message shortly after entering a RoadTest application confirming it receipt. GREAT JOB Folks. It has been some time since I made a RoadTest application. Confirmation notices is moving in the right direction.Feedback or Suggestionhttps://community.element14.com/members-area/support/f/forum/57005/unable-to-register/235982Fri, 05 Jun 2026 14:05:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:d9eee998-3468-4fe0-bb46-2d66220b0654cstantonHi Nathan, Sorry you're having difficulties with the website, I can see from the member details that you already have an account on the Community from way back in 2018. The website should have given you some form of error message. You should be able to go through the proceedings of resetting your password and then retrieve access to your account. Let me know if you need any guidance with that.https://community.element14.com/members-area/support/f/forum/57005/unable-to-registerMon, 01 Jun 2026 22:19:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:b9551733-c9a1-4a87-8f70-abb127764bbffns-userHi, I have tried to register my gmail account on 2 different browsers (chrome and Edge). When I click on the "Join Now" button after filling out all of the information including a green check mark from "I am not a robot" I am unable to register. The screen does not do anything and it does not give me an error either. Respectfully, NathenAccount Managementhttps://community.element14.com/members-area/support/f/forum/57000/blog-post-dont-show-in-the-forum/235919Mon, 01 Jun 2026 12:55:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:54c9447b-9c63-4a7a-9db0-507b0691afcfafernandezHi cstanton, Thanks you so much for your reply. I understand that other people reported my post because they saw it as advertisement, that's correct? If so, could you provide more information about what I've done wrong so I can avoid it in the future? I'm still not sure what I did incorrectly since I was only trying to share my experience. If the problem is the link to the source code located in my personal github i can attach it directly in the post. Best regards.https://community.element14.com/members-area/support/w/documents/10678/meet-the-element14-community-teamMon, 01 Jun 2026 10:20:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:2f435dc8-93ff-4e1c-8097-3815d7e6f0c3cstantonWe work behind the scenes to answer your questions, fix problems, implement new features, and keep the element14 Community site up and running. element14 Community Business Team e14AndreeaT - Andreea Teodorescu - Global Director of Product Marketing & element14 Community cstanton - Christopher Stanton - Senior Community Insights and Engagement Specialist (Community Manager) OwainM - Owain Medford - Technical Programs Specialist e14phil - Phil Hutchinson - Senior Specialist Community Programs JoRatcliffe - Jordan Ratcliffe - Marketing Program Senior Specialist element14 Community Multimedia Team e14sbhargav - Shivani Bhargav - Senior Design Specialist Sunil Cm - YouTube Content Editor element14 Community Development Team Matt - Matt Collinge - Community Development Manager rravi - Rajeev Ravi - Community Developer Dudley - Dudley Nelson - DevOps Manager Ali Hasib - Community Automation Tester Farnell Global and element14 Community Social Media Team On our Facebook , Twitter and Instagram : plowe - Paul Lowe - Senior Social Media Specialist Sarribas - Sonia Arribas - Senior Social Media Specialiststaffelement14 staffcommunity_staffcommunity staffOtherelement14_teamhttps://community.element14.com/members-area/support/i/features-improvementsMon, 01 Jun 2026 10:10:00 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:3fd5ad8f-b52c-45d9-abe6-9eaa2b1dda13Suggestions on what you'd like to see change on the element14 Community. Ideas will be considered within the limitations of the Verint Community platform.