https://community.element14.com/members-area/support/w/site-faq/1146/q-why-does-the-community-website-platform-need-upgraded-from-time-to-timeen-USTelligent Community 12https://community.element14.com/members-area/support/w/site-faq/1146/q-why-does-the-community-website-platform-need-upgraded-from-time-to-timeSat, 13 Nov 2021 23:55:57 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:b1f284bc-9364-49de-b107-39f78399c3aacstantonhttps://community.element14.com/members-area/support/w/site-faq/1146/q-why-does-the-community-website-platform-need-upgraded-from-time-to-time#commentsCurrent Revision posted to Site FAQ by cstanton on 11/13/2021 11:55:57 PM<br /> <p style="margin:0;"><span style="font-family:Arial, sans-serif;font-size:14pt;"><strong>Q: Why does the Community website platform need upgrading from time to time?</strong></span></p> <p style="margin:0;padding:0px;">&nbsp;</p> <p style="margin:0;padding:0px;">&nbsp;</p> <p style="margin:0;"><span style="font-size:14pt;"><strong>A: </strong>The reasons can vary considerably.&nbsp;Mostly it&#39;s down to security of the site and ensuring that it is under a suitable support contract from the provider of the platform. While we have our own development team working to customise the site, they work closely with the vendor for the website platform to ensure that it&#39;s the best it can be and to get support from them when there is core functionality that needs improving.</span></p> <p style="margin:0;"><span style="font-size:14pt;"></span></p> <p style="margin:0;"><span style="font-size:14pt;">The site also needs to be upgraded from time to time to deploy new features, bug fixes and to ensure it&#39;s running properly, different environments require different approaches.</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: help, support, why_we_upgrade, upgrade</div> https://community.element14.com/members-area/support/w/site-faq/1146/q-why-does-the-community-website-platform-need-upgraded-from-time-to-time/revision/1Mon, 07 Dec 2015 20:49:05 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:b1f284bc-9364-49de-b107-39f78399c3aanlarsonhttps://community.element14.com/members-area/support/w/site-faq/1146/q-why-does-the-community-website-platform-need-upgraded-from-time-to-time#commentsRevision 1 posted to Site FAQ by nlarson on 12/7/2015 8:49:05 PM<br /> <p style="margin:0;"><span style="font-family:Arial, sans-serif;font-size:14pt;"><strong>Q: Why does the Community website platform need upgraded from time to time?</strong></span></p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;"><span style="font-size:14pt;"><strong>A: </strong></span><span style="color:#000000;font-size:14pt;font-family:Calibri;">We understand that updates to the Community features and tools members are accustomed to using can be an inconvenience and also realize it can be frustrating to relearn how to use the website.&nbsp; Every few years we complete an upgrade to the Community platform and members often ask &quot;Why Upgrade&quot;?&nbsp; One of the reasons we upgrade is so that we can continue to receive support from our platform provider.&nbsp; Most major software companies only support their versions for a certain period of time.&nbsp; We must upgrade our website to ensure we remain on a supported version of the platform so that when issues are found we can quickly resolve them.&nbsp; Additionally, as new technology improves we want to take advantage of these advances so that we can continue to improve your experience.&nbsp;&nbsp; </span></p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;padding:0px;">&nbsp;</p><p style="margin:0;"><span style="font-size:12pt;"><span style="font-family:Arial, sans-serif;">If you are still having trouble, have another question, want to share your feedback or would like to reactivate your account, you can visit our </span><span style="font-family:Arial, sans-serif;"><a class="jive-link-external-small" href="/members-area/support/w/documents/5474/frequently-asked-questions---faq-s" target="_blank"><span style="color:#3778c7;text-decoration:underline;">FAQ List</span></a>, </span><span style="font-family:Arial, sans-serif;">or leave us a message in the&nbsp; </span><span style="font-family:Arial, sans-serif;"><a class="jive-link-external-small" href="http://www.element14.com/community/community/support" target="_blank"><span style="color:#3778c7;text-decoration:underline;">Feedback &amp; Support Section</span></a>. </span></span></p><p style="margin:0;"><span style="font-family:Arial, sans-serif;font-size:12pt;"><br /></span></p><p style="margin:0;"><span style="font-family:Arial, sans-serif;font-size:12pt;">Thanks! </span></p><p style="margin:0;"><span style="font-family:Arial, sans-serif;font-size:12pt;"><span><a href="/members/element14support">element14support</a></span></span></p><p style="margin:0;padding:0px;"><span style="font-family:Arial, sans-serif;font-size:12pt;"> </span>&nbsp;</p><p style="margin:0;padding:0px;">&nbsp;</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: help, support, why_we_upgrade, upgrade</div>