https://community.element14.com/members-area/support/w/site-faq/27350/my-content-was-migrated-but-my-embedded-videos-say-it-s-still-retrieving-metadataen-USTelligent Community 12https://community.element14.com/members-area/support/w/site-faq/27350/my-content-was-migrated-but-my-embedded-videos-say-it-s-still-retrieving-metadataWed, 13 Apr 2022 15:50:39 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:1b1febd8-36fd-41af-b5dc-231f2a390e5ecstantonhttps://community.element14.com/members-area/support/w/site-faq/27350/my-content-was-migrated-but-my-embedded-videos-say-it-s-still-retrieving-metadata#commentsCurrent Revision posted to Site FAQ by cstanton on 4/13/2022 3:50:39 PM<br /> <p>You may be able to re-embed your video and prompt the site to update the status of the content.</p> <p>- Edit your content and scroll down&nbsp;to the video embed.</p> <p>- Click on the video embed, and then click on the &#39;edit&#39; popup</p> <p><img alt="image" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-06-51/pastedimage1637589532872v1.png" /></p> <p></p> <p>If your video was uploaded into the Community site, it will have been uploaded into our third party host, Brightcove, and you&#39;ll see a Brightcove link - if it was youtube, you should see a youtube link:</p> <p>- Copy the link from the URL field</p> <p><img loading="lazy" alt="image" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-06-51/pastedimage1637589562690v2.png" /></p> <p>Then go to the &#39;insert&#39; menu and select &#39;image/video/file&#39; :</p> <p><img loading="lazy" alt="image" style="max-height:360px;max-width:640px;" src="/resized-image/__size/1280x720/__key/communityserver-wikis-components-files/00-00-00-06-51/pastedimage1637589981965v1.png" /></p> <p>- Paste the URL you had, or if you want, re-upload the video, then either wait for the video to upload or for the window to gather some information, set your fields, and then click on &#39;ok&#39;</p> <p><img loading="lazy" alt="image" style="max-height:360px;max-width:640px;" src="/resized-image/__size/1280x720/__key/communityserver-wikis-components-files/00-00-00-06-51/pastedimage1637590032248v2.png" /></p> <p>Your video should now be in the queue to be reprocessed.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: video failure, video fail, video, video metadata, video thumbnail, migrated content</div> https://community.element14.com/members-area/support/w/site-faq/27350/my-content-was-migrated-but-my-embedded-videos-say-it-s-still-retrieving-metadata/revision/1Wed, 13 Apr 2022 15:50:39 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:1b1febd8-36fd-41af-b5dc-231f2a390e5ecstantonhttps://community.element14.com/members-area/support/w/site-faq/27350/my-content-was-migrated-but-my-embedded-videos-say-it-s-still-retrieving-metadata#commentsRevision 1 posted to Site FAQ by cstanton on 4/13/2022 3:50:39 PM<br /> <p>You may be able to re-embed your video and prompt the site to update the status of the content.</p> <p>- Edit your content and scroll down&nbsp;to the video embed.</p> <p>- Click on the video embed, and then click on the &#39;edit&#39; popup</p> <p><img alt="image" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-72/pastedimage1637589532872v1.png" /></p> <p></p> <p>If your video was uploaded into the Community site, it will have been uploaded into our third party host, Brightcove, and you&#39;ll see a Brightcove link - if it was youtube, you should see a youtube link:</p> <p>- Copy the link from the URL field</p> <p><img loading="lazy" alt="image" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-72/pastedimage1637589562690v2.png" /></p> <p>Then go to the &#39;insert&#39; menu and select &#39;image/video/file&#39; :</p> <p><img loading="lazy" alt="image" style="max-height:360px;max-width:640px;" src="/resized-image/__size/1280x720/__key/communityserver-wikis-components-files/00-00-00-00-72/pastedimage1637589981965v1.png" /></p> <p>- Paste the URL you had, or if you want, re-upload the video, then either wait for the video to upload or for the window to gather some information, set your fields, and then click on &#39;ok&#39;</p> <p><img loading="lazy" alt="image" style="max-height:360px;max-width:640px;" src="/resized-image/__size/1280x720/__key/communityserver-wikis-components-files/00-00-00-00-72/pastedimage1637590032248v2.png" /></p> <p>Your video should now be in the queue to be reprocessed.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: video failure, video fail, video, video metadata, video thumbnail, migrated content</div>