https://community.element14.com/members-area/support/w/site-faq/27352/why-am-i-not-receiving-a-password-reset-e-mailen-USTelligent Community 12https://community.element14.com/members-area/support/w/site-faq/27352/why-am-i-not-receiving-a-password-reset-e-mailMon, 22 Nov 2021 22:06:36 GMT93d5dcb4-84c2-446f-b2cb-99731719e767:cf402ac2-657b-4960-b999-4a93f4519be2cstantonhttps://community.element14.com/members-area/support/w/site-faq/27352/why-am-i-not-receiving-a-password-reset-e-mail#commentsCurrent Revision posted to Site FAQ by cstanton on 11/22/2021 10:06:36 PM<br /> <p>- Check your junk mail folder</p> <p>- If you have not been active on the element14 Community for the past 3-5 years,&nbsp;and did not create any content, your account was not migrated over to the new element14 Community</p> <p></p> <p><strong>What should you do?</strong></p> <p>If you&#39;re sure you had an account, register for a new one, and post in <a href="https://community.element14.com/members-area/support/">Feedback and Support</a> or message <a href="/members/cstanton">cstanton</a> with your old account details and they&#39;ll be checked against the member list to recover them for you.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: password reset, password, no password reset email</div>