How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Thu, 16 Jun 2022 22:36:58 GMT

Current Revision posted to Site FAQ by cstanton on 6/16/2022 10:36:58 PM

A bit of Background

The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.

Here's an example diagram to try to help explain this concept:

To receive updates and notifications about what happens on the Community you have three options:

- Join a group (more information here: /members-area/support/w/site-faq/27370/why-can-t-i-create-content-or-comment and https://community.telligent.com/community/11/w/user-documentation/63081/what-is-a-group )

- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application

- Subscribe to content - https://community.telligent.com/community/11/w/user-documentation/63076/what-is-a-blog / https://community.telligent.com/community/11/w/user-documentation/63080/what-is-a-gallery / https://community.telligent.com/community/11/w/user-documentation/63086/what-is-a-wiki / https://community.telligent.com/community/11/w/user-documentation/63077/what-is-a-calendar / https://community.telligent.com/community/11/w/user-documentation/63094/what-is-ideation , including RoadTests and Design Challenges

Where do I click?

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

You can then click to turn blog notifications on, you can also bookmark the blog application. This should tell you when new blogs are posted to this application area, but not necessarily to the whole group as there may be other blog applications in this group.

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link (basically every 'group application) should have this type of widget):

Basically keep an eye out for 'more' links and 'action' widget sections, such as in RoadTests:

For design challenge enrollment pages:

For forum threads it may be hidden away on the post:

Tags: document notifications, forum notifications, blog notifications, thread notifications, application notifications, notifications, comment notifications

How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Thu, 16 Jun 2022 22:35:54 GMT

Revision 5 posted to Site FAQ by cstanton on 6/16/2022 10:35:54 PM

A bit of Background

The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.

Here's an example diagram to try to help explain this concept:

To receive updates and notifications about what happens on the Community you have three options:

- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application

Where do I click?

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link:

Basically keep an eye out for 'more' links and 'action' widget sections, such as in RoadTests:

For design challenge enrollment pages:

For forum threads it may be hidden away on the post:

Tags: document notifications, blog notifications, application notifications, notifications, comment notifications

How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Thu, 19 May 2022 13:13:55 GMT

Revision 4 posted to Site FAQ by cstanton on 5/19/2022 1:13:55 PM

A bit of Background

The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.

Here's an example diagram to try to help explain this concept:

To receive updates and notifications about what happens on the Community you have three options:

- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application

Where do I click?

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link:

Basically keep an eye out for 'more' links and 'action' widget sections, such as in RoadTests:

For design challenge enrollment pages:

Tags: document notifications, blog notifications, application notifications, notifications, comment notifications

How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Thu, 19 May 2022 13:11:54 GMT

Revision 3 posted to Site FAQ by cstanton on 5/19/2022 1:11:54 PM

A bit of Background

The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.

Here's an example diagram to try to help explain this concept:

To receive updates and notifications about what happens on the Community you have three options:

- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application

Where do I click?

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link:

Basically keep an eye out for 'more' links and 'action' widget sections, such as in RoadTests:

Tags: document notifications, blog notifications, application notifications, notifications, comment notifications

How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Thu, 28 Apr 2022 12:29:04 GMT

Revision 2 posted to Site FAQ by cstanton on 4/28/2022 12:29:04 PM

A bit of Background

The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.

Here's an example diagram to try to help explain this concept:

To receive updates and notifications about what happens on the Community you have three options:

- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application

Where do I click?

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link:

Basically keep an eye out for 'more' links and 'action' widget sections.

Tags: document notifications, blog notifications, application notifications, notifications, comment notifications

How can I receive notifications about comments, forum threads, blogs, etc?

cstanton — Tue, 22 Feb 2022 10:31:53 GMT

Revision 1 posted to Site FAQ by cstanton on 2/22/2022 10:31:53 AM

Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.

For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:

If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:

Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.

Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link:

Basically keep an eye out for 'more' links and 'action' widget sections.

Tags: document notifications, blog notifications, application notifications, notifications, comment notifications