ZedBoard Xilinx SDK Program FPGA Failed (USB-JTAG)

Question

I am trying to program a hello world design to the ZedBoard using the J17 USB-JTAG port. I am following this tutorial: https://reference.digilentinc.com/learn/programmable-logic/tutorials/zybo-getting-started-with-zynq/start

I am on step 11 where I have already setup the SDK project and am trying to program the FPGA. I get the following error after about 30 seconds:

Program FPGA failed

Reason:

Could not find FPGA device on the board for connection 'Local'.

Troubleshooting hints:

1. Check whether board is connected to system properly.

1. In case of zynq board, check whether Digilent/Xilinx cable switch settings are correct.

1. If you are using Xilinx Platform Cable USB, ensure that status LED is green.

I have tried uninstalling the "USB Receiver" driver that shows up in Device Manager when I plug and unplug the USB cable and restarting my computer but I get the same results.

The only thing that shows up in the hardware manager of Vivado is "localhost(0)".

Any suggestions?

bhfletcher · Accepted Answer

The ZedBoard USB-JTAG cable drivers are supposed to be installed with Vivado, as long as you selected the checkbox to "Install Cable Drivers." You can install them manually and try again.

https://www.xilinx.com/support/answers/59128.html

wespiard · Answer

Thank you! Re-installing the driver manually w/ the 64-bit (in my case) version worked, using the following command, after cd'ing into the directory of the installer: C:\Xilinx\Vivado\2019.1\data\xicom\cable_drivers
t64>install_drivers_wrapper.bat C:\Xilinx\Vivado\2019.1\data\xicom\cable_drivers
t64 CC:\Xilinx\Vivado\2019.1\install.log C:\Xilinx\Vivado\2019.1\ WARNING: Ignoring unknown argument C:\Xilinx\Vivado\2019.1\data\xicom\cable_drivers
t64 WARNING: Ignoring unknown argument CC:\Xilinx\Vivado\2019.1\install.log WARNING: Ignoring unknown argument C:\Xilinx\Vivado\2019.1\ INFO: Log file=C:\Xilinx\Vivado\2019.1\data\xicom\cable_drivers
t64\install_drivers_wrapper.log