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Blog Guide to solving SDK Installation Errors and U5 regulator component damage!
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  • Author Author: xeonaj
  • Date Created: 24 Oct 2019 10:09 AM Date Created
  • Views 2634 views
  • Likes 8 likes
  • Comments 17 comments
  • azure sphere
  • u5
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Guide to solving SDK Installation Errors and U5 regulator component damage!

xeonaj
xeonaj
24 Oct 2019

Hi, Guys this is my small blog on how to solve two problems which I faced!

1. SDK Installation (TAP-Windows wont install! Therefore 'Azure Sphere Device Communication Service' wont start!)

2. Suddenly your Azure Sphere Died (Wont power with any charger or wires! U5 Regulator replacement!)

 

First - SDK Installation Errors!

Before following the instructions here check -

- No other TAP-Windows drivers present (No other VPN services and software's running!)

- Visual Studio 2019 / 2017 with following workloads (works for some doesn't work for some!)

--- Azure (Web & Cloud)

--- Desktop Development with C++ (Windows)

--- Linux Development with C++ (Other toolsets)

image

Follow the steps below -

- Click cancel here

image

- Go to Windows 10 settings and click on Apps

image

- Search for Azure Sphere SDK in the search bar shown here

image

Click on  'Azure Sphere SDK Preview for Visual Studio', you'll find two buttons Modify and Uninstall. Click on Modify! Then wait for some sesconds until you find such a windows with these options Repair, Uninstall and Close.

image

Click on Repair and then wait for some minutes! Voila! You did it! And it works again like new!

 

Second - U5 Regulator Repair!

Maybe some Manufacturing defect or your supply defect! Somewhere like 0.5% boards are facing this issue.

The U5 component on board is a 5v to 3.3v Low Volt Protection Regulator.

Before following the guide just check -

- https://docs.microsoft.com/en-us/azure-sphere/install/install

- If no other power supply are working, try changing the cables and chargers.

- If your green light is seriously OFF!

(sorry for the low quality pics, I didn't have my mom's phone while writing this blog so had to take pics in my Nokia Asha 210 -> 2.0mp camera!)

image

Follow the steps below -

- Remove the USB cable keep it aside.

- Find the U5 component on the board. A simple looking miniature black IC. Situated between C8 and C10, left to C3, above C9. BEST OF LUCK finding the regulator! image

(Can you see a place with no IC and just some soldier points this was the place where U5 IC sat! GOT MUM'S PHONE!)

image

- Removed / Popped out U5

image

- Okay now when you find the component again connect the board or power the board, use a multi meter to check the power supply across the component. If you don't have a multi meter like me, go to a nearby mobile or computer repair shop and ask them to help in checking the component in and out voltages if you see a NO out from the IC you successfully found that the IC is damaged.

- Now go home and buy a replacement for your board or buy a 5v to 3.3v 3A step down regulator. I had brought -> https://www.amazon.in/gp/product/B07G26ZYB8 . You can find the same thing in Amazon.com and other online shopping marts! image

*- Now after receiving the replacement regulator, get a Hot Air Gun or a Heat Gun to remove the damaged component from the board, am not sure what would happen if we do the connection without removing the damaged component. But its safe to remove the component someone in Hacster.io said that other components in te board may get damaged due to this single component. If you don't have a Heat Gun or Hot Air Gun like me, go to a nearby mobile or computer repair shop and ask them to carefully remove the small component carefully.

- This is how my regulator looks like! (VO+ and IN+ are the important pins to look for!)

image

- Now follow the connection diagram for the new regulator!

image

- Do the connections accordingly.

 

- Seems that some LDO (Low-dropout) boards have wrong silkscreen marks (voltages displaced and so on...), check always the output voltage before connecting to the Azure board!

- Also adjust the potentiometer carefully after installing it to match 3.3V with the current the board is drawing.

- Be sure of the max current output of the LDO you are using, WiFi has big peak current demand when transmitting!

 

This is what I did to resurrect my board!

 

{gallery} WORK DONE!
image

image

The single BLUE wire jumps GND! Yellow is my VO+ and Blue is my IN+.

image

 

 

Thank You! mvp  He had helped in first replacing the regulator!

davidlr helped in finding out some LDO Regulator Issues!

Hackster.io Post on regulatro fix -> https://www.hackster.io/contests/SecureEverything/discussion/posts/5218

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Top Comments

  • davidlr
    davidlr over 5 years ago +3
    Great tutorial! I am the author of the first post with a fix about this on hackster. Just to add a couple of tips: -Seems that some LDO boards have wrong silkscreen marks (voltages displaced and so on…
  • xeonaj
    xeonaj over 5 years ago +1
    Hey rscasny , danzima , peterfenn , javagoza , dixonselvan ! Hows my blog/post!
  • johndoe89
    johndoe89 over 5 years ago +1
    Good job!
  • harish__k
    harish__k over 5 years ago

    I accidentally touched the backside of the azure sphere when pressing the buttons on it. That is when it went off. In the cover, it is written that the device is static electricity sensitive. That might be the reason for this problem.

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  • shuebdalvi
    shuebdalvi over 5 years ago

    Hi,

    Even i am now facing the same issue after the contest...

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  • Fred27
    Fred27 over 5 years ago

    If you can get a replacement IC then whoever removes U5 for you should be able to reflow solder the replacement on at the same time.

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  • harish__k
    harish__k over 5 years ago

    Thank you very much. You are a lifesaver. When my device stopped working, I got really frustrated and was about to throw it away. Then I saw this post. Then I gave my azure sphere to a mobile service center where they had some equipment (they called it blower) through which they removed this U5 component. I bought an adjustable buck converter and connected its input side to 5V and GND on the azure sphere. Then I set the output to 3.3V via the potentiometer on it. Then connected it to the 3.3V and GND on the azure sphere.  I did exactly like what you said and now it's working like a charm.image

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  • xeonaj
    xeonaj over 5 years ago

    Thank You! All your motivational comments are making me do more ELECTRO!

    I was expecting a comment from Randall Scasny! Maybe he has become a lot busy than before!

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