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RE: Monarch Go Documentation

TMS_Matt — Tue, 17 Jan 2023 21:16:23 GMT

Once again, thank you for the help! I will give it a shot!

Monarch Go Documentation

TMS_Matt — Mon, 16 Jan 2023 22:15:14 GMT

Where can I find the documentation for the Monarch Go module?

I am looking for details specific to the module itself:

AT commands reference. I assume most generic AT commands will work, but is there a list of chip specific ones?
Mating connector part number and pinout. Mechanical drawings for the module footprint would be helpful too.
Electrical specifications. I recall seeing that the UART interface is 1.8v, can anyone confirm this? Is it 3.3v tolerant or does it need a voltage shifter?
Lastly, is there a schematic or pinout available for the arduino shield? I don't plan to use it on the end product but it will help with prototyping.

Thanks for any help! I have looked all over the verizon and avnet websites and found nothing. Even the link of the quick start card in the box (avnet.me/MonarchGo-Shield-GSG) seems to be dead. Very frustrating!

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 21:06:21 GMT

I am aware that the blue part mentions "maybe confidentiality", but I don't think it holds in this context. That disclaimer is canned, like the mail itself. The only one that reveals confidential info is me about myself.

RE: Monarch Go Documentation

TMS_Matt — Tue, 17 Jan 2023 21:05:42 GMT

I appreciate your input and for taking on the support role that the multi million dollar tech companies couldn't be bothered to provide themselves 🙏 And perhaps the silver lining of shared suffering being more palatable 😂

Hopefully one of these engineers that supposedly frequent this forum will be along some time to provide additional insight

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 20:53:38 GMT

summary: your pain now was my pain then. Beyond the heavy curtain of unneeded secrecy,and having no clue of what it is being a customer/user, there is a great product hidden. And many many emails.
If challenged, I'd be able to calculate how many man months it took me to solve issues that I'd solve in a day if they would care to communicate. Always because there was a reason not to talk. Not because I didn't provide info / details / traces. Corporate.

RE: Monarch Go Documentation

TMS_Matt — Tue, 17 Jan 2023 20:51:39 GMT

May I ask through which portal you contacted them? I tried avent and they just sent me here with a canned email. I'm not seeing any contact info for sequans, everything just redirects to their cloud support portal.

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 20:45:57 GMT

(accidently flagged your post as spam instead of replying - hope it survives)

They rejected my email too, but I contacted them and AVNET, and that sorted it out

RE: Monarch Go Documentation

TMS_Matt — Tue, 17 Jan 2023 20:43:34 GMT

I would probably have discovered that if I had access to their sacred datasheets🙃

Conceptually I LOVE the idea and was very excited to try out this module! My use case is extremely simple I just need to fire off a simple SMS when certain conditions are met, and all of that is handled by the host MCU. Under normal circumstance I would already be done with the code but I haven't even gotten started because all of these documentation shenanigans.

Sequans won't let me register for their site because they don't like my email domain so I guess I will just start blindly throwing code at this thing and hope some of it sticks to the wall!

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 20:35:32 GMT

I have experience with this unit with "not verizon" sim cards (2 different providers, in Europe, with every setting different from Verizon). It takes effort and changes in the AT commands - and in my case a firmware upgrade of the Go (and an additional debugger to load that firmware that AVNET kindly shipped to me at no cost).

If you are able to post your difficulties on the public forum here, I'll try to help.

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 20:25:55 GMT

Once you are over the rant 😊: it's actually a great product. As a modem, but also when you dig deeper and find that it has an embedded MQTT stack <3

RE: Monarch Go Documentation

TMS_Matt — Tue, 17 Jan 2023 20:20:08 GMT

Thanks, I guess I will have to take up the search with sequans. That was going to be my next step anyway but I figured I would see if I got anything on here... I can probably get the module connected with those examples, but I would really like a complete reference!

If there are representatives from either company reading this: This is atrocious customer service. You advertise a turn key cellular device and then hide all the useful documentation. Why on earth would I need to sign an NDA for an AT command reference manual??? Most every other company has that linked on the product page of digikey! These aren't trade secrets, half of the AT commands are generic anyway! I shouldn't have to spend hours sleuthing and jumping through hoops just to get some data sheets!

And then when I email avnet asking for the documents that are not only missing from their proper place: the *product page*, but also the dead link from the quick start card that came with the product. I get a canned email response along the lines of "we don't care enough to provide customer support for out products, we let our other customers take care of that for us, take it up with the forums". I'm not looking for 1 on 1 diagnosis, I just want some TM's and if they bothered to actually READ my email that would be obvious and they could have forwarded the requested documents!

I am done with this rant, and I apologize for polluting the forum with it, I just hope that it may serve as a warning to anyone else considering integrating this product into one of their own. I can only imagine what kind of terrible support I would get if I had an actual technical issue! the ONLY reason I am stuck with this module is because my client is stuck on verizon and verizon feels it is beneath them to deliver SMS from devices using numbers from services such as Hologram . More scummy business practices from the corporate world... Otherwise I would be using the uBlox module that actually provides easy access to their documentation!

RE: Monarch Go Documentation

Jan Cumps — Tue, 17 Jan 2023 19:19:48 GMT

The documentation is available under NDA.

I actually found AVNET's github examples for the Go more helpful than Monarch's docs.

From my roadtest:

More info on Avnet's Github: https://github.com/Avnet/sequans_python, and the corresponding post Sequans Monarch-Go Python Example .

RE: Monarch Go Documentation

TMS_Matt — Mon, 16 Jan 2023 22:24:19 GMT

OK, I finally found some useful documentation here:

/products/devtools/avnetboardscommunity/monarch-go/m/files

Which answers most of my questions about, however I am still looking for an AT reference. The uBlox one I have should work for generic commands but is there one for the Go module?

RE: Monarch Go on Raspberry Pi 3 B+?

bpitt1237 — Fri, 28 Oct 2022 22:52:42 GMT

Thank you, sir! I just needed verification before ordering one. Thanks!

Monarch Go on Raspberry Pi 3 B+?

bpitt1237 — Fri, 28 Oct 2022 19:06:35 GMT

I'm looking for a hat for a Raspberry Pi 3 B+ and see that there is a Monarch Go. However, the examples of using it that I see are using a Raspberry Pi model 4. Will the Monarch Go work with a Raspberry Pi model 3 B+??

Thanks,

Barry

RE: Monarch Go on Raspberry Pi 3 B+?

peterfenn — Fri, 28 Oct 2022 20:42:16 GMT

The 40-pin expansion header is identical for Raspberry Pi 3B+ and Raspberry Pi 4
https://www.raspberrypi.com/documentation/computers/os.html#gpio-and-the-40-pin-header

The Monarch Go HAT can be used with either version Raspberry Pi
MaaXBoard #13 - Getting Started with the Monarch Go Pi Hat

https://www.avnet.com/wps/portal/us/products/avnet-boards/avnet-board-families/monarch-go/monarch-go-pi-hat/

Peter

How can I make Monarch Go GPS location data available to an Azure IoT Central App?

gmlou007 — Thu, 27 Oct 2022 01:07:55 GMT

I have successfully implemented the Monarch Go Workshop: Part 2: Introduction to Azure IoT Central Out of Box Example solution, which uses the Avnet/Monarch-AzureAWS-OOB (github.com), the AES-NXP-MNRCH-M1-DK-G by Avnet Engineering Services Evaluation & Development Kits | Avnet (incorporating the Monarch Go device), a Verizon ThingSpace connection and an Azure IoT Central App. However, as I also need GPS location data provided to the Azure IoT Central App, I have swopped out the Monarch Go device with a Monarch Go GPS device. The problem, however, is that the Avnet/Monarch-AzureAWS-OOB (github.com) app hard-codes the latitude and longitude values in the msft_Azure_IoT.c at lines 111-119:

111 #define Device_Location_Telemetry_JSON \
112 "{" \
113 "\"Location\":" \
114 "{" \
115 "\"lat\": %.6f, " \
116 "\"lon\": %.6f, " \
117 "\"alt\": %.6f" \
118 "}" \
119 "}"

...and lines 126-129:

126 // Avnet set as default map location
127 double lat = 33.42745;
128 double lon = -111.98213;
129 double alt = 0;

If I understand the following code correctly, Device_Location_Telemetry_JSON is updated periodically, at line 1197 and the data is sent out via the Monarch device.

1189 case AZURE_SM_PUB_LOC_TELEMETRY:
1190 vTaskDelay(pdMS_TO_TICKS(1000));
1191
1192 memset(&(xPublishParameters), 0x00, sizeof(xPublishParameters));
1193 memset(cTopic, 0, sizeof(cTopic));
1194 memset(cPayload, 0, sizeof(cPayload));
1195
1196 sprintf(cTopic, AZURE_IOT_TELEMETRY_TOPIC_FOR_PUB, clientcredentialAZURE_IOT_DEVICE_ID);
1197 sprintf(cPayload, Device_Location_Telemetry_JSON, lat, lon, alt);

I'd appreciate help in determined how I can modify the above code to access the Monarch Go GPS's location data (latitude and longitude). Do I need to use AT+ commands, etc.?

Thanks.

RE: How to do OTA update for SIM

jafoste4 — Wed, 31 Mar 2021 17:16:07 GMT

Hi Charles,

I have direct messaged you. Please respond when you get a chance.

Thank you,

Josh

RE: Azure OOB demo connection issue.

skruglewicz — Sat, 27 Mar 2021 20:20:21 GMT

HI jafoste4

Thanks for help

Your right when I move my workstation to another location. I get better results,

I forgot I was dealing with Cellular ...LOL.

I'm now having better results.

Azure OOB demo connection issue.

skruglewicz — Mon, 22 Mar 2021 20:05:49 GMT

Hello,

I had the demo working once with your Monarch free trial template.

I set it up from the helpful Workshop#2 video's and docs.

When the 7 day trial was up I created a new Monarch template on a new free trial version. I configured the MCU Project with the Device info as before.

But now when I debug the app, it is doing some communication but the results are not showing up on the IotCentral dashboard.?

where is the data going?

DO I have to use a different MQTT broker?

I'm at a lost here?

Thanks in advance

Steve K

Pins for the MikroE Relay Click

skruglewicz — Fri, 26 Mar 2021 04:03:15 GMT

HI [mention:05f0185f60914992874f424b7b1c00fb:e9ed411860ed4f2ba0265705b8793d05]

I'm using the MicroE relay click with the socket as described

I have a MikroE RELAY CLick

[View:/resized-image/__size/398x256/__key/communityserver-discussions-components-files/277/contentimage_5F00_197372.png:398:256]

My question is can I use the same logic as used in the Workshop3?

Can I set the pins as described in the SDK Blinky example.

How can I set and unset the relay?

RE: Pins for the MikroE Relay Click

skruglewicz — Sat, 27 Mar 2021 19:31:53 GMT

Thanks jafoste4

For the quick response.

I'll have to steep through these instructions and give it as soon as I get time to fire up the kit.

Steve K

RE: Pins for the MikroE Relay Click

jafoste4 — Fri, 26 Mar 2021 19:09:46 GMT

Hi Steve,

Yes, you will need to modify the pin configruations to enable the PWM & CS pins similiarly to how I did it in workshop #3. However you will need to first identify which NXP LPC55S69 pin this is connected to. Utilizing the schematics I'll walk you through this process for your benefit and anyone else whom wants to know how to identify this.

First determine the pinout going from the Shield to the EVK (Taken from Arduino Shield schematic)

Determine where these pins go on the LPC55S69 chip (Taken from EVK Schematic)

As you can see the PWM (wake/gpio) go to PIO1_18, and the CS (LSPI_HS_SSEL1) goes to PIO1_1.

Opening up the datasheet for the LPC55S69 MCU part, these two pins can be configured as the following depedent on how you set it up in the pin config setting. If you configure them both as GPIO you can access them similiarly to the LED blinking example.

-Josh

RE: Azure OOB demo connection issue.

jafoste4 — Fri, 26 Mar 2021 18:52:46 GMT

Hi Steve,

Can you email this entire log? (you emailed me previously).

In the first log you showed its acting as if there isn't a network connection. Are you able to try it in a different location perhaps with a better network?

-Josh

How to do OTA update for SIM

cmelement14 — Sun, 14 Mar 2021 02:58:32 GMT

I activated my device half month ago. Up to this point of time, my device status stuck in Pre-active state (as shown below) instead of Active (expected). Verizon support told me "Pre- active in the portal would indicate that activation of the line has been done but programming or Over the Air programming for your sim card has not completed." I asked him how to do OTA and no response from Verizon. I am trying my luck here.

Does anyone know how to do OTA update or how to make the device status to Active?

Even I plug the Monarch LTE-M Development Kit into PC's USB port and two red LEDs are lit, my device connection is always shown Disconnected. What does it mean? Verizon's web pages are definitely not the most straightforward ones.

[View:/resized-image/__size/1331x73/__key/communityserver-discussions-components-files/277/contentimage_5F00_196568.png:1331:73]