• Author Author: rscasny
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REMINDER about Roadtest Shipping Addresses: no to PO Boxes and yes to Alternate Street Addresses

rscasny

Just a quick reminder about shipping addresses

NO Post Office Boxes: We don't ship to P.O. Boxes. the primary reason why is our shipper does not deliver to them. For me, the practical reason why is some PO boxes may actually not be where the roadtester is or go to a completely different department. (I once had something shipped to our office. The sender sent it to a PO box for the billing department. The box bounced around several people and locations before we got it straightened out.)

Default and Alternate Mailing Address: The default shipping address is the address that is associated with your element14 account. If you wanted it shipping somewhere else near you, you need to update the address and tell us it is an alternate address. If your current address is not on the element14 account, I'd suggest you to update it. Finally, we prefer not to ship to alternate addresses because the packages get lost. We have had instances where a roadtester either wanting us to ship it to a different country without telling us, or he sent it to a friend's address and the package was never delivered, so we had to take the loss. 

We will NEVER ship expensive products to an alternate address. 

If you have any special mailing instructions, make sure to document it and tell us. 

Randall Scasny

RoadTest Program Manager

  • I recently got such a notice. I completely understand the rationale. Unfortunately, Canda Post in our rural community will not sort mail that doesn't contain a PO Box. Yes, there are street addresses but they are ignored especially if the person sorting the mail is not from the community. I have to remind myself that defaulting to PO Box doesn't work for everyone. 

    My address on this site had the first field PO Box and the second address field street address. It has worked for numerous shipments but recently it raised a flag I guess. I have gone in a reversed the order. The street number is now first.

    I find it ironic that the effort to get the correct address doesn't take into consideration the package is left on the doorstep for porch pirates to take advantage of.

  • in reply to misaz

    Ha Ha. You are the clever one. I changed the title.

  • After reading the title I was curious if someone really tried enter IP address to the field Smiley