RE: First-Ever Robot Hotel in Japan - Opens

mcb1 — Fri, 24 Jul 2015 05:22:37 GMT

The article appeared on the news the other night.

The comment was made. ...

"Isn't hospitality about connecting with people," Doane asked Sawada. "Isn't that an important part of the hotel business?"

"For five-star hotels that are selling high-end service, human staff are essential," Sawada replied. "But for three or four star hotels, you need comfortable lodging, and a basic level of communication at a reasonable price."

What was more interesting was the lack of integration into the room.

Unfortunately, that robot only spoke Japanese, and Doane's local lingo wasn't quite up to muster, so he had to rely on a provided "cheat sheet" to help with the wording. It couldn't do much for his pronunciation, but soon, Doane and robot were in synchronicity, and the electric room attendant turned off the lights so he could go to sleep.

Seems like they missed a very important part that could have made the experience even better.

Mark

RE: First-Ever Robot Hotel in Japan - Opens

clem57 — Fri, 24 Jul 2015 03:18:07 GMT

Losing the personal touch!