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  • Replies 7 replies
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Account deletion: currently being resolved.

Former Member
Former Member over 14 years ago

***edit***

 

Admin is working on it. Thank you for the help.

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  • ChristyZ
    ChristyZ over 14 years ago

    We're sorry for any frustration caused by the email notification delivery issue we've had on the site. The easiest way for you to make the messages you receive from the site go away is to click the "stop receiving email notifications" options in the Actions box on the right hand side of the site. You've signed up for notifications from the Ben Heck space, and that means you'll receive notices of every time a fellow member posts.

     

    If you want to see ALL of the notifications you're signed up to receive, you can do this by going to your profile (either click on your name in the header or click on "My Account", and then "Profile". In the Actions box on your profile, you'll see "Manage Email Notifications". From there you can see any/all of the notifications you are signed up to recieve and change any of them as you wish.

     

    Sincerely,

     

    Christy Zurcher

    element14 Community Manager

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  • Former Member
    Former Member over 14 years ago in reply to ChristyZ

    I've hit the "Stop receiving email notifications" button at least 20 times. And yet I still get emails.  I hit it one last time, and I continue to get emails I will not be a happy camper

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  • Former Member
    Former Member over 14 years ago in reply to ChristyZ

    I have the same problem. I have click "Stop receiving email notifications" but they keep coming. Very frustrating.

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  • Former Member
    Former Member over 14 years ago in reply to ChristyZ

    Also I keep being told I can't view the original thread. I was trying to go to the original post to say stop receiving email notifications but I can't view it. Major problems at element-14.com

    http://www.element-14.com/community/thread/6083?start=0&tstart=0

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  • Former Member
    Former Member over 14 years ago

    I'm at 121 emails sent from them.  I don't want them so I just send them back to where they came from.  I keep on getting them even though I've hit all possible buttons to stop getting emails from them, and yet I still get emails from them.

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  • Former Member
    Former Member over 14 years ago

    http://www.element-14.com/community/user-notification-preferences!input.jspa

     

    try that or if you use gmail create a filter that auto-deletes the emails.

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  • ChristyZ
    ChristyZ over 14 years ago in reply to Former Member

    Those of you who have disabled email but are still getting them, I think it was mentioned further up the thread - we had an issue where notifications were getting stuck on our mail server and have all just gone out. So, changing your email settings will only change it for any NEW notifications  going forward. You may get some old ones that are going out as the mail server clears its backlog but should not get any ones for posts after the date you updated your settings.

     

    We sincerely apologize for the inconvenience caused by having all these messages come out at once and are working hard to correct the problem.

     

    Sincerely,

     

    Christy Zurcher

    element14 Community Manager

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