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  • Author Author: Catwell
  • Date Created: 13 Apr 2011 9:28 PM Date Created
  • Views 841 views
  • Likes 1 like
  • Comments 2 comments
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The real cost of distracting an engineer

Catwell
Catwell
13 Apr 2011
When  it comes to writers, they need isolation and quiet to focus on their  work. This is the common thought when it comes to writers. People  generally respect that standpoint. Software engineers are writers too,  right? They need quiet and isolation for the majority of time to work as  well. One Java developer works from home for long hours on his  programs. He has said, "I can't be at the office being distracted every  few minutes. I'll get nothing done." What he needs is a place to create,  focus, and work. The same requirements apply to anyone who creates,  even embedded engineers.
 
 
Recent  studies have shown that for a worker it takes about 30-45 minutes to  get into "the zone" and focus on the tasks at hand. This is particularly  the case with writers and engineers. Once distracted, is it common to  jump back into the groove? No, the studies show that it takes another  30-45 minutes to return to the original task. So, within an hour and a  half, with one distraction, an engineer does zero work, in the most  extreme cases.
 
 
Distractions  come in many flavors. For example, I remember one job I had I was  working on software and hardware for a solo project. The office I was at  was recently remodeled with the low-walled cubicles that would let  everyone see each other. The down side was, we could also hear each  other. I was working on a rather sticky aspect of my project one day,  and the people around me were pretty free of responsibilities. For  almost half that day I had to listen to two people behind me talk about  sharks. Yes, the great fish. I could not concentrate at all. I just  ended up pecking away at my project, essentially giving up for the day.
 
 
Any  form of communication allows someone to interrupt. IM, text messages,  email, and of course, phone calls all pull us away from the task at  hand. Anyone who gives tips on ways to manage distractions  at work  always say," turn off your phone and emails, so you can stay focused."
 
 
An  engineer friend of mine tells me how he refuses to answer his desk  phone anymore. He said it used to ring about every 15 minutes. It was  either customers who had his direct line, or other co-workers passing  off a customer to him. "That isn't my job," he always angrily confides.  "I am there to do electrical engineering. Design, build, and finish  projects. Not to answer phones or have people constantly stopping by to  talk to me about nothing." He told me he would, at times, take  schematics and his netbook to a store room in the office to hide from  people and distractions.
 
 
Studies  reveal that the average worker is distracted 73 times a day. It is  probably less for engineers, but assuredly, not by much. With the 30  minute adjustment period for undertaking tasks, engineers could end up  accomplishing nothing in a day. I can't could the number of times that I  have heard someone say, " I got nothing done today. Too many  distractions."
 
 
Every  job I have ever held had this issue. And as I climbed up the echelon,  becoming more critical to projects, distractions have turned into major  stumbling blocks. In fact, I have done my fair share of contract work  from home, or my workshop. There, I accomplished so much more, and so much  faster that it is almost night and day in comparison. Has anyone tried  both in an office and at home? How did the schedule fair in both  situations?
 
 
Can you testify to distractions interrupting your progress significantly?
 
 
Cabe
 
For a deeper look at this issues, read Maggie Jackson's "DISTRACTED: THE EROSION OF ATTENTION AND THE COMING DARK AGE"
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  • Catwell
    Catwell over 14 years ago in reply to DAB

    Thanks for the reply and stories.

     

    I had a job once, where first thing in the morning a fellow engineer would come over to my desk and talk to me, about nothing mind you, for an hour. I started to just ignore them, act busy, etc.

     

    I would think the sign would invite some antagonizing or pranks. But, perhaps an electronic sign would be more appropriate, and less likely to be tampered with.

     

    Cabe

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  • DAB
    DAB over 14 years ago

    Cabe,

     

    I could not agree more.  It takes dedicated time and energy to solve problems and interruptions waste a lot of time.  After 30+ years in the industry, I would agree with your numbers, especially if I was deep into a problem.  It takes a long time to pick up where you left off.

    The phone trick works too, I would set up work time and put everything else on standby until I was ready to do something else.

    At my work, we used OUTLOOK for scheduling meetings, talk about a time killer, so I would allocate my whole week setting aside work time and things I wanted or needed to do that week.  When my bosses admin complained that she could not find a time to get me to his meetings I responded that she just needed to send me the invite, and "I" would decide if it was important for me to be there or not.  Being an old experienced engineer gives you an excuse to bully managers some of the time. image

     

    When I was managing engineers, I told them it was my job to find ways took help them get work done.  So I would make sure that they were only interrupted when it was a really good reason, and not some trivial issue.  My staff really appreciated that effort.  Especially when we were involved with projects with HUGE political implications to the organization.  I would attend the political meetings, sort through all of the BS and then only bring information to the group that was relevent to their needs.  I made some people at the top mad, but I always had them by the leash when I reminded them about meeting the schedule and cost targets and how each change and interruption made that date unattainable and increased the cost.  You have to be a very strong and willful individual to be a good engineerng manager, but I always got things done, usually on time and within budget.  That reputation earned me the ability to keep management focused on their tasks and out of the engineering effort.

     

    So take heart, all of you poor abused engineers, YOU can make a difference.  Stay prepared and focused and try to be tactful and if nothing else, put up a "do not disturb" sign and try to carry on!

     

    Thanks,

    DAB

     

    PS, the last part really worked.  I met a young anthropologist on a cruise, who was assigned to give presentations to the guests.  She remarked to me how she loved talking to the people, but they were always coming up and asking her questions when she was in the library trying to prepare her next talk.  So I suggested the sign and she actually made one an attached it to her back.  When someone would come up and try to interrupt her, she would move her head so that they could see the sign.  They would usually stop, read the sign, giggle and then left her alone.  She came up to me later in the cruise and thanked me for the idea.  So I know it does occassionally work.image

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