Research by YouGov, conducted on behalf of Firstsource Solutions, revealed that 27 per cent of smartphone consumers say making and receiving calls is the most important function.
However, 26 per cent said that texting was their primary reason for using a phone, Mobile Today has reported.
Furthermore, the study found that women are more avid texters than men.
Santanu Nandi, Firstsource Solutions' telecom and media division executive vice-president, asked: "Who could have predicted when mobile phones were first introduced that texting would become as important a part of our lives as making and receiving calls?
"This new data proves that texting is still thriving on smartphones and predictions of its decline due to new technologies such as instant messenger and social media were premature."
Posted by Andre Dixon
