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Member Blogs Do You Suffer from Tech Support Syndrome? We Have the Answer!
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  • Author Author: spannerspencer
  • Date Created: 7 Dec 2016 3:48 PM Date Created
  • Views 4313 views
  • Likes 9 likes
  • Comments 43 comments
  • coupons
  • maker money
  • tech support syndrome
  • repairs
  • Tech Support
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Do You Suffer from Tech Support Syndrome? We Have the Answer!

spannerspencer
spannerspencer
7 Dec 2016

Okay, you guys are all pretty good with electronics, right? I mean, that's why you hang around at element14 in the first place.

 

Therefore, you'll all be acutely aware of the following affliction, that I un-lovingly call "Tech Support Syndrome":

 

Tech Support Syndrome

noun

/' tek səˈpɔːt sɪn.drəʊm/

when a technologically adept individual is unwittingly established as the personal, on-call, 24-hour, 365-days-a-year free tech support service for friends and family, usually against their will:

"Dude, remember when you set up my wi-fi six years ago? Well, it's not working again. Can you fly back from your holiday and fix it immediately?"

 

You know what I'm talking about, I'm sure.

 

Well, this Christmas we have an opportunity to take our tech lives back, and save you some present-shopping money in the process! We're going to create a range of coupons that you can download, print out, and compile into a coupon book that you can give to friends and family as a gift. They can then redeem the coupons for the tech support you're somehow obliged to provide as part of your existence.

 

And I'm hopeful that these coupons will serve as something of a contract, and make those freeloading leeches friends and family think a little more carefully before requesting tech support, as there'd now be a conceptual cap on their demands.

 

But first, I need your help (and no, the irony of that isn't lost on me).

 

Tech Support Coupons, or "Maker Money"

To the right is an example coupon (Maker Money, jwatson and I have been calling them). Before we create the rest for you, we need to figure out as many eventualities as possible to ensure there's a coupon for all the major Tech Support Syndrome symptoms.image

 

I'll get things started off (drawn from my own experience) and I'd like you guys to add more of these common requests in the comments section. We'll make sure the coupons are uploaded and ready for you in plenty of time to make yourself a last minute DIY Christmas gift for your "loved" ones!

  • One Free: Smashed Smartphone Screen Replacement
  • Two Free: Devices Setting Up on Your Wi-Fi
  • One Free: "My Computer Won't Start!"
  • Three Free: "No Picture on the TV" Fixes

 

Okay, over to you guys! What are the things you're always getting pestered for by the technologically illiterate in your life?

 

Edit: The Maker Money coupons are now available, so go make yourself an easy, last minute Christmas present that you'll regret giving to family and friends for the whole year! Click here to go get 'em!

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Top Comments

  • Dudley
    Dudley over 9 years ago in reply to spannerspencer +9
    It won't print Duplicates/Triplicates/Quadlicates in my iTunes / photo library Oh, and this sort of thing (extreme example):
  • Matt
    Matt over 9 years ago +7
    Quite often get asked what mobile phone, or what laptop to get.. so end up researching that so that they're not disappointed & don't end up blaming me for a poor purchase
  • michaelkellett
    michaelkellett over 9 years ago +5
    A lady came to the works to read the electricity meter the other day - when she saw the array of test gear she quickly worked out what I must do and was asking me why her set top box wasn't working. Apparently…
  • Instructorman
    Instructorman over 9 years ago +5
    The following coupons, while harshly sarcastic, could come in handy. They are inspired by my real life experiences: One free: Can you fix this cheap piece of crap electronic gadget that was never meant…
  • Jan Cumps
    Jan Cumps over 9 years ago +5
    I solved all of this forever by destroying a few (then) friends' TVs and PCs.
  • clem57
    clem57 over 9 years ago +4
    I used to handle tech support calls for a local ISP. One call required me to re install Internet Exploder (Lol) So I asked the lady to look on her screen for an icon called Internet Wizard. A long pause…
  • martin_pf
    martin_pf over 9 years ago +4
    3 free "Is this text/email/IM real?" queries. e.g. "I got a message saying I have to forward this message 18 million times otherwise I have to pay for Whatsapp - is it real?"
  • Workshopshed
    Workshopshed over 9 years ago in reply to shabaz +3
    Luckily a big slice of the family moved over to Mac and co and everyone knows that Windows people know nothing about that!
  • clem57
    clem57 over 9 years ago +3
    User says "He can not find the any key". Clem
  • shabaz
    shabaz over 9 years ago in reply to Matt +3
    www.youtube.com/watch
  • gadget.iom
    gadget.iom over 9 years ago in reply to shabaz

    I'm definitely going to try that next time. image

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  • mcb1
    mcb1 over 9 years ago in reply to Dudley

    serves you right for using IE ... image

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  • spannerspencer
    spannerspencer over 9 years ago

    The Maker Money coupons are finished and ready for you now! Get 'em while they're hot!

     

    Last Minute Christmas Gift Idea: Maker Money!

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  • shabaz
    shabaz over 9 years ago in reply to Matt

    You don't have permission to edit metadata of this video.
    Edit media
    x
    image
    Upload Preview
    image

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  • shabaz
    shabaz over 9 years ago in reply to Matt

    Or practice a vacant/doe-eyed expression when given a job, so that they start worrying if their task is going to a competent person!

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