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  • Author Author: Alanta Lee
  • Date Created: Date Created
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[CLOSED] Join Our Unmoderated Research Session & Win a $100 or £100 Amazon Voucher!

Alanta Lee

We’re looking for participants to help us improve the user experience on our website. There are two vouchers in the draw, 1 X £100 Amazon Voucher and 1 x $100 Amazon Voucher.

This is an unmoderated usability test, which means you can complete it at your own pace and on your own time – no interview, no pressure!

What’s involved?

  • It’ll take around 10-15 minutes of your time.
  • You’ll be asked to complete a few simple tasks using our website.
  • No need for any prior experience – just follow the instructions as you would normally use the site.

Want to participate?

  • Click the link below to start the test.
  • Complete the tasks in your own time – whenever suits you.
  • Submit your feedback once you’re done.
  • Get entered into the prize draw!

Your input is crucial to helping us create a better user experience.

Thanks so much for your time, and good luck in the prize draw!

  • in reply to obones

    If you can redeem a voucher on either Amazon UK or Amazon US, you can take part in the research study. 

  • So this means this test is not targeted at EU users?

  • in reply to shabaz

       thanks, maybe I don’t feel so bad.  It kind of freaked me out when some columns actually disappeared.  Didn’t spend a lot of time thinking about it…

  • in reply to ralphjy

    Hi Ralph,

    Was it using the 'engineer' mode filter buttons at the top? (I didn't have time to do this usability test).

    If it was using those buttons, then the fact that it was difficult is not your fault. I'm sorry to say they don't work very well. Each time a user clicks on a filter button, the width (or position; I've not narrow it down) of the columns changes! It's so easy to click on another button in between the width change, which results in some completely random filter selection, and then it's very confusing, and the user needs to click the 'back' button just to get to the previously sane settings.

    The thing is, the developers must be aware that the filter columns hop away from the user's mouse-clicks under their feet. That behavior is too complex to be a bug. And yet their manager allowed it to be released to the site, so the users suffer. 

  • That was interesting.  I guess I don't search for discrete components much on Farnell/Newark.  I didn't do very well.  I was surprised that there didn't seem to be range filters for different categories (it is difficult to know what certain search terms should be).   I don't recall it being this hard to do but have to admit I haven't done it for a while.