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  • Author Author: Alanta Lee
  • Date Created: Date Created
  • Views 309 views
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  • Comments 6 comments
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[CLOSED] Login Options

Alanta Lee

Hello,

We’re running a short usability test to explore a new way of logging in. The session will take around 10-15 minutes to complete, and your feedback will directly help us improve the experience.

What’s involved:

  • Complete the test online at your own pace.
  • The platform we use requires you to share your screen and microphone, camera is optional.
  • Answer a few quick questions and try out a new login option.
  • Share your thoughts at the end.

What you’ll get:
As a thank you, you’ll receive a £25 Amazon voucher in your preferred currency.

Ready to take part?
Click here to start: [link removed]

Limited spots are available.

Thank you in advance for helping us improve the login experience!

Best,

Alanta

Parents Comment Children
  • in reply to manojroy123

    Hello & apologies for not getting back to you sooner.

    Thank you for wanting to take part in our survey - really appreciate it!

    This window usually pops up once you click 'Open' and will walk you through each exercise step by step. 
    I haven't seen this issue happen before, so I'm not too sure what to advise other than to check if you have pop ups blocked or if it has appeared somewhere else on your desktop and is being hidden by something.

    The platform we use, Lookback, does have a Help section which you may be able to find answers: https://help.lookback.io/en