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  • Author Author: Alanta Lee
  • Date Created: Date Created
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[IN DEVELOPMENT] We’re Exploring a New Research Study – Interested?

Alanta Lee

We're exploring the idea of running a 3-month diary study to gather real-time insights on our new feature releases—and we'd love to know if you'd be interested in taking part!

What’s involved?

  • A dedicated space in Slack or Microsoft Teams
  • Regular check-ins with short questions about your experience
  • Surveys after each new feature release
  • Opportunities to share screenshots & videos of your journey

What’s in it for you?

  • A £100 Amazon voucher as a thank-you for your time
  • A discount on your next purchase
  • The chance to directly influence how we improve our website

The study is likely to start around May/June, but details may evolve based on interest.

Would you be interested in taking part? Have any questions or concerns? Comment below or register your interest here: https://tally.so/r/wLkRAy 

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  • You can have all the features you like, but the following screenshot is an experience that is all too common on the site, whenever one tries to use multiple filters when searching for a product:

    image

    This is not new. I'm actually not going to report this, because there's been no improvement in this for years, so what's the point in me taking the time to do anything about it, other than simply use a different site that won't keep throwing such errors.

    The amount I spend at Farnell / CPC has probably shrunk to less than half over a year or so, because of these sorts of issues, I tend to now shop elsewhere too. I bet many others do the same thing.

  • in reply to shabaz

     That's interesting.  I usually get that anytime there's a link that points to Farnell.  Sometimes I get asked if I want to switch to the US site.  Sometimes not.  I chalked it up to a regional shopping thing - but that would have no influence on you as Farnell is your local store.

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