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Engineering Life
Forum The real cost of distracting an engineer
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The real cost of distracting an engineer

Catwell
Catwell over 15 years ago
When it comes to writers, they need isolation and quiet to focus on their work. This is the common thought when it comes to writers. People generally respect that standpoint. Software engineers are writers too, right? They need quiet and isolation for the majority of time to work as well. One Java developer works from home for long hours on his programs. He has said, "I can't be at the office being distracted every few minutes. I'll get nothing done." What he needs is a place to create, focus, and work. The same requirements apply to anyone who creates, even embedded engineers.


Recent studies have shown that for a worker it takes about 30-45 minutes to get into "the zone" and focus on the tasks at hand. This is particularly the case with writers and engineers. Once distracted, is it common to jump back into the groove? No, the studies show that it takes another 30-45 minutes to return to the original task. So, within an hour and a half, with one distraction, an engineer does zero work, in the most extreme cases.


Distractions come in many flavors. For example, I remember one job I had I was working on software and hardware for a solo project. The office I was at was recently remodeled with the low-walled cubicles that would let everyone see each other. The down side was, we could also hear each other. I was working on a rather sticky aspect of my project one day, and the people around me were pretty free of responsibilities. For almost half that day I had to listen to two people behind me talk about sharks. Yes, the great fish. I could not concentrate at all. I just ended up pecking away at my project, essentially giving up for the day.


Any form of communication allows someone to interrupt. IM, text messages, email, and of course, phone calls all pull us away from the task at hand. Anyone who gives tips on ways to manage distractions  at work always say," turn off your phone and emails, so you can stay focused."

 
An engineer friend of mine tells me how he refuses to answer his desk phone anymore. He said it used to ring about every 15 minutes. It was either customers who had his direct line, or other co-workers passing off a customer to him. "That isn't my job," he always angrily confides. "I am there to do electrical engineering. Design, build, and finish projects. Not to answer phones or have people constantly stopping by to talk to me about nothing." He told me he would, at times, take schematics and his netbook to a store room in the office to hide from people and distractions.


Studies reveal that the average worker is distracted 73 times a day. It is probably less for engineers, but assuredly, not by much. With the 30 minute adjustment period for undertaking tasks, engineers could end up accomplishing nothing in a day. I can't could the number of times that I have heard someone say, " I got nothing done today. Too many distractions."


Every job I have ever held had this issue. And as I climbed up the echelon, becoming more critical to projects, distractions have turned into major stumbling blocks. In fact, I have done my fair share of contract work from home, or my workshop. There, I accomplished so much more, so much faster that it is almost night and day in comparison. Has anyone tried both in an office and at home? How did the schedule fair in both situations?


Can you testify to distractions interrupting your progress significantly?
 
 
Cabe
 
For a deeper look at this issues, read Maggie Jackson's "DISTRACTED: THE EROSION OF ATTENTION AND THE COMING DARK AGE"
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  • CLogan
    CLogan over 15 years ago

    I have worked in many different environments.  The worst is being interrupted by those seeking help on things they should be capable of doing themselves, if they would just think about it for a minute or two. 

     

    The second worst is trying to concentrate while you're coworkers who are suppose to be working and chatting senselessly nearby.  The real distraction is that they are being paid to work just like I am, so do it.

     

    The third worst is working in total isolation for extended periods of time.  In this case any distraction is welcome except inquiries regarding the schedule.

     

    I am a night owl so I prefer to go to work late, handle the inter office issues  and then do my real work after everyone else has ducked out early for whatever reason.  The problem with that is that you don't get credit for the hard work, because everyone assumes you ducked out early as well.

     

    Working at home can be good, because I can work all night long without feeling like I am chained to the desk.  This at least allows for some necessary distractions, like eating dinner, letting the dog outside, or catching your favorite TV program once in a while.

     

    My favorite though is working at a late night coffee shop, but only if close friends or coworkers are not there.  Faces can be familiar, but best if nobody knows much about you or what you are working on.  This way it is easy to ignore the back ground noise because it has nothing to do with you, but you still get the social satisfaction of seeing random happy people.

     

    But what is really disturbing is that thought that the engineer has not gotten anything done because of all the distractions.  What we call distractions are what other people call work.  If they were not "distracted" they would feel like they didn't accomplish anything all day (the difference being that, indeed, they did not accomplish anything.)

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  • CLogan
    CLogan over 15 years ago

    I have worked in many different environments.  The worst is being interrupted by those seeking help on things they should be capable of doing themselves, if they would just think about it for a minute or two. 

     

    The second worst is trying to concentrate while you're coworkers who are suppose to be working and chatting senselessly nearby.  The real distraction is that they are being paid to work just like I am, so do it.

     

    The third worst is working in total isolation for extended periods of time.  In this case any distraction is welcome except inquiries regarding the schedule.

     

    I am a night owl so I prefer to go to work late, handle the inter office issues  and then do my real work after everyone else has ducked out early for whatever reason.  The problem with that is that you don't get credit for the hard work, because everyone assumes you ducked out early as well.

     

    Working at home can be good, because I can work all night long without feeling like I am chained to the desk.  This at least allows for some necessary distractions, like eating dinner, letting the dog outside, or catching your favorite TV program once in a while.

     

    My favorite though is working at a late night coffee shop, but only if close friends or coworkers are not there.  Faces can be familiar, but best if nobody knows much about you or what you are working on.  This way it is easy to ignore the back ground noise because it has nothing to do with you, but you still get the social satisfaction of seeing random happy people.

     

    But what is really disturbing is that thought that the engineer has not gotten anything done because of all the distractions.  What we call distractions are what other people call work.  If they were not "distracted" they would feel like they didn't accomplish anything all day (the difference being that, indeed, they did not accomplish anything.)

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  • Former Member
    Former Member over 15 years ago in reply to CLogan

    The second worst is trying to concentrate while you're coworkers who are  suppose to be working and chatting senselessly nearby.  The real  distraction is that they are being paid to work just like I am, so do  it.

     

    Humans aren't ants.  They need to chat sometimes to maintain their sanity, share ideas, be social, etc.  There's nothing wrong with it.  What's wrong is open-plan work environments where these non-work conversations distract others who are trying to work.  In fact, it isn't just non-work conversations, work-related conversations are just as distracting, if they're about issues that don't affect you personally.  The answer isn't to stop non-work conversations, the answer is to get rid of open-plan work environments, so that workers can have quiet and privacy and get their work done when they want to.  If they want to converse, they can do it in a common area, conference room, break room, etc.

     

    I am a night owl so I prefer to go to work late, handle the inter  office issues  and then do my real work after everyone else has ducked  out early for whatever reason.  The problem with that is that you don't  get credit for the hard work, because everyone assumes you ducked out  early as well.

     

    The other problem with that is that unless you like working 12 or 16-hour days for 8 hours' of pay, you're not allowed to come into work that late at many places, such as where I work.  Here, we're expected to be here during "core hours" so that we can "collaborate" (even though my job involves very little collaboration).  I'm not about to stay until 10PM every night, and my wife would divorce me anyway if I spent all my time at work, so I end up getting very little work done.

     

     

     

     

     

    But what is really disturbing is that thought that the engineer has not  gotten anything done because of all the distractions.  What we call  distractions are what other people call work.  If they were not  "distracted" they would feel like they didn't accomplish anything all  day (the difference being that, indeed, they did not accomplish  anything.)


     

     

    Yep, that's a big part of the problem.  The loud-mouth talkers that come up with these dumb ideas (like bullpen seating arrangements) think that talking == working.

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