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Engineering Life
Forum The real cost of distracting an engineer
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The real cost of distracting an engineer

Catwell
Catwell over 15 years ago
When it comes to writers, they need isolation and quiet to focus on their work. This is the common thought when it comes to writers. People generally respect that standpoint. Software engineers are writers too, right? They need quiet and isolation for the majority of time to work as well. One Java developer works from home for long hours on his programs. He has said, "I can't be at the office being distracted every few minutes. I'll get nothing done." What he needs is a place to create, focus, and work. The same requirements apply to anyone who creates, even embedded engineers.


Recent studies have shown that for a worker it takes about 30-45 minutes to get into "the zone" and focus on the tasks at hand. This is particularly the case with writers and engineers. Once distracted, is it common to jump back into the groove? No, the studies show that it takes another 30-45 minutes to return to the original task. So, within an hour and a half, with one distraction, an engineer does zero work, in the most extreme cases.


Distractions come in many flavors. For example, I remember one job I had I was working on software and hardware for a solo project. The office I was at was recently remodeled with the low-walled cubicles that would let everyone see each other. The down side was, we could also hear each other. I was working on a rather sticky aspect of my project one day, and the people around me were pretty free of responsibilities. For almost half that day I had to listen to two people behind me talk about sharks. Yes, the great fish. I could not concentrate at all. I just ended up pecking away at my project, essentially giving up for the day.


Any form of communication allows someone to interrupt. IM, text messages, email, and of course, phone calls all pull us away from the task at hand. Anyone who gives tips on ways to manage distractions  at work always say," turn off your phone and emails, so you can stay focused."

 
An engineer friend of mine tells me how he refuses to answer his desk phone anymore. He said it used to ring about every 15 minutes. It was either customers who had his direct line, or other co-workers passing off a customer to him. "That isn't my job," he always angrily confides. "I am there to do electrical engineering. Design, build, and finish projects. Not to answer phones or have people constantly stopping by to talk to me about nothing." He told me he would, at times, take schematics and his netbook to a store room in the office to hide from people and distractions.


Studies reveal that the average worker is distracted 73 times a day. It is probably less for engineers, but assuredly, not by much. With the 30 minute adjustment period for undertaking tasks, engineers could end up accomplishing nothing in a day. I can't could the number of times that I have heard someone say, " I got nothing done today. Too many distractions."


Every job I have ever held had this issue. And as I climbed up the echelon, becoming more critical to projects, distractions have turned into major stumbling blocks. In fact, I have done my fair share of contract work from home, or my workshop. There, I accomplished so much more, so much faster that it is almost night and day in comparison. Has anyone tried both in an office and at home? How did the schedule fair in both situations?


Can you testify to distractions interrupting your progress significantly?
 
 
Cabe
 
For a deeper look at this issues, read Maggie Jackson's "DISTRACTED: THE EROSION OF ATTENTION AND THE COMING DARK AGE"
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  • Former Member
    Former Member over 15 years ago

    Regarding the issue my solution was to have music on from an mp3 player and headphones that allow very little external noise to come in.

     

    Of course this can be forbidden by the employer but I can promise you it helps a lot.

     

    It will not stop people coming to you for questions but it does stop you from listening to the background noise.

     

    And of course certain types of music can trigger inspirations too image

     

    Earplugs are another thing if music is not allowed but then people might look at you funny image

     

     

    Elias

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  • Former Member
    Former Member over 15 years ago

    I don't know if home is the answer. I find it a little bit too comfortable for work to take place. Desk work invariably ends up on the sofa image.

     

    Working late evenings when things are quieter suits me. I think some people cope better than others in bad environments; not me.

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  • Former Member
    Former Member over 15 years ago in reply to Former Member

    Interesting... I tend to work better late at night too. 11PM to 3AM or thereabouts.

     

    Working at home? Forget it, too many distractions...

     

    I have been known to make use of an MP3 player on occasion. Loaded with what my friends call "cheesy 80s pop" and "poodle rock" -- various power ballads, Status Quo, Whitesnake, Billy Joel ... I've got some modern stuff on there too (Goo Goo Dolls, Lady Antebellum and Little Big Town spring to mind) but most of it is pre-1990. I can't stand classical music, techno, trance or "electronica". Digitally Imported (di.fm) is blocked at the firewall on my say-so image

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  • Former Member
    Former Member over 15 years ago

    In addition to the time lost refocusing on the task after a distraction, the possibility of mistake increases expeonentially with the distractions. That cost is more difficult to appreciate because it sometimes manifest itself later down the road of the product development process, sometimes later during the mass production phase, where the costs to fix can be tremendous.

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  • enrico.migchels
    enrico.migchels over 15 years ago

    Hi Cabe,

     

    Yes, the background noise is a nuisance...

     

    A few years ago i started to generate embedded code on the job. I was the only one involved in that task and it drew a substantial amount of (unwanted) attention. In the end i decided that the better place for generation code was my home workshop (well equipped I might add ;-) ). Luckily the management did not object to the idea that I was out of office for days in a row. There are plenty communication means available to stay in touch with the projectteam (cellphone, e-mail).

    People are sometimes unsensitive (missing gene?) for the fact that others might have a difficult task while they are in the eye of the tornado....

     

    Best regards, Enrico Migchels

     

     

    Byetheway; interesting post!

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  • Catwell
    Catwell over 15 years ago in reply to Former Member

    Good call on pointing out the mistakes made from being distracted, I didn't think of that. Supporting this claim, I remember quickly and haphazardly slapping some parts of a project together after several meetings and chit-chatting with coworkers in one day. And, yes, it did end up being an issue later.


    The working from home option needs to be handled properly. Keeping your play area separate from the work area is key. This also includes the computer you work on, if there is one. Closing out social connections like Facebook and personal email. Never schedule regular household chores, errands, or appointments during regular work hours. And definitely no TV. Treating the situation like the real job it is, is the only way to go. Keep control over all the distractions and you will find you are more productive at home.


    I always found that listening to audio books, music, or whatever at work was just to satiate my mind's desire to escape. Perhaps other people can handle listening to audio and working, but I just can't do it anymore. In fact, I don't think I have been able to do both since I was in grade school. And at that time people always asked, "how can you do homework and watch TV?"


    Cabe

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  • Former Member
    Former Member over 15 years ago in reply to Catwell

    Still regarding music, it is very important to find a style that is very "ambient".

     

    I think audiobooks are a bad idea as then you are making your brain consentrate on to something else than the task you are trying to do.

     

    When the music becomes a pleasant background noise it is perfect as then you do not pay attention to it and it does not distract you.

     

    So music with a lot of drastic rythm changes and very complex but clearly heard lyrics should be avoided to not draw attention away.

     

    What is the perfect music depends a lot on the person and musical taste and of course for some people it is not suitable at all.

     

     

     

    Elias

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  • Zad
    Zad over 15 years ago
    I must admit, this is one of the benefits of running your own business. I am far more productive at this time of day (1am currently) with nothing happening in the world. I do like the radio on though, BBC Radio 5 and 7 are pretty decent to have on in the background. The flip side to working at this hour is not being available for a big chunk of the "normal" working day. Which, when you are self employed, makes contact with others a hassle. I suppose ideally I should do contract work for a US east coast company!
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  • Former Member
    Former Member over 15 years ago

    IMO, if you can't handle constant distrations as an engineer or programmer, you have no business in this field.  In my experience, the low-walled cubes and open-work areas are becoming the norm in the industry, so you better get used to people talking all around you, and constantly interrupting you.  Headphones might help, but be prepared for people tapping you on the shoulder every few minutes, not only ruining your train of thought but also startling you badly.  Also, headphones may be against company policy.

     

    I think universities are doing a terrible job of training new engineers by not simulating these typical workplace conditions in their classes.  For instance, when taking exams, instead of doing it in quiet lecture halls, they should be done in cafeterias, so that exam-takers can be surrounded by people chattering loudly about unrelated topics.  Large projects should also not be allowed to be done at home, but instead in noisy cafeteria-like settings.  Students need to see what the real world of work is like, and if they can't handle all the distractions, they should find another major.

     

    American corporations don't want engineers these days who work by  themselves, they want ones who work as "teams", who work in bullpens and  constantly talk to each other.  Personally, I can't take it, so I'm getting the hell out of this industry as soon as I can.  I recommend anyone else who likes to work by themselves with peace and quiet to do the same.

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  • Former Member
    Former Member over 15 years ago in reply to Former Member

    Anywhere that uses a cube farm is going to be a distraction zone, so if you see it and don't like it, walk away.

     

    I do recall (too many years ago now) a College exam I took during a building phase they were going through. We had to use a hall "borrowed" in a nearby building. It was old, drafty, no sound (or thermal) insulation, a former garage and part of the ambulance service main headquarters. Dispatch was in the next hall, so when the first ambulance went screaming out the doors, a full set of pens, pencils, books and calculators went in all directions! This continued at about 5 minute intervals for the duration of the exam. Distraction Training 101......

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