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Could points for Helpful and Likes be Driving Wrong Behaviors?

Sean_Miller

I often am happy to see my inbox summary showing a lot of messages available to read, but then I often get disappointed because the majority of them are folks marking "helpful" in discussions I was part of. 

The reason its disappointing is that it looks like they are nuking the entire discussion.  Every single person that commented is tagged with a like and helpful.  Even posts that are just saying "thanks for posting" are tagged as helpful or liked.  Total dilution of the purpose of the button.

 

At first, I thought - well that's super friendly.  Then I dug a little further and looked at profiles of the users doing the nuking and I saw that what is happening is they are scoring 10 points per click.

 

To me, this seems like the points rewards are driving the wrong behavior here.  A behavior that actually doesn't boost one's reputation in the real world - particularly, because it clutters my inbox with bogus helpful tags. Also, the person that took 3 hours to blog on something is getting less points than the guy nuking every comment as helpful.

 

So, my feedback is, do we really need to reward for clicking like or helpful?  When someone is helpful, I'm compelled to click it anyway without the expectation of getting rewarded.  I know they'll get points and its a good virtual way to express thanks.

 

Or, best yet, can I suppress the "helpful" notifications from my inbox?

 

-Sean

Parents

  • > Or, best yet, can I suppress the "helpful" notifications from my inbox?

     

    We've tried. I don't believe we can.

  • in reply to cstanton

    Hi

    I'm wondering if there was a temporary issue, because when I checked my inbox yesterday, there were a ton of 'Helpful' notifications for the past couple of weeks or so, but not so many for the time before that. But today, when I check the inbox, I see far fewer Helpful notifications. I had not clicked on any to acknowledge them.

    I wish I'd taken a screenshot of them yesterday : ( Or, perhaps some other activity automatically clears them. It's a mystery : )

    Today, I see far fewer such notifications for the past couple of weeks, i.e. a manageable amount (although I have no issue with leaving the inbox at 50+, it's been like that forever : ) I rely more on the e-mail notifications that I get, and use the inbox mainly for PMs.

    Incidentally I was wondering what the numbers to the left side (I circled one in the screenshot below as an example) mean, if some notifications had been collapsed or something.

    image

  • in reply to shabaz

    @shabaz, I wondered this, too.

     

    What confuses me about it, the award often is this:

     

    completed Mark a reply to your question "helpful"

     

    Yet, it's granted to a person that never even posted anywhere in the entire discussion nor asked the question to begin with.

     

    See ya',

    Sean

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