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Related

RaspberryPi is dead...

Former Member
Former Member over 12 years ago

Hello!

 

Multimedia is my hobby, especially the Satellite TV variety, but any kind of streaming is more and more important, so I bought a lovely Raspberry Pi - which soon became as dead as a Dodo, sadly....

 

Since no one is answering in another section I'll repeat it here, just in case... with more details...

 

This is what I purchased, very recently:

 

 

Part Num. Qty Ordered Qty Shipped Qty to Follow Product description Mnfr Part #
2113798 110MC-RP001-BLK ENCLOSURE, RASPBERRY PI, BLACK 39231000MC-RP001-BLK
2254794 110RPI-PSU-EU-MK1 POWER SUPPLY, RASPBERRY 5V, 1A, EURO 85044090RPI-PSU-EU-MK1
2334982 110RASPBERRY-PI/8GB-USD SBC, RASPBERRY PI, 8GB MICROSD CARD 85234993RASPBERRY-PI/8GB-USD

 

I was so looking forward to it and  I was pleasantly surprised how the  RaspBMC from the NOOBS package  worked, I have even bought a wireless  keyboard for it ( http://www.totalhtpc.com/logitech-k400r-wireless-touch-keyboard-review/ ) but...

 

The  problem started about a week ago, when I had to unplug  everything to  get the image going, as it was all stuck. Several reboots  and it  started working again but all that unplugging and plugging it  back  again - maybe it was the electricity somehow damaging some of the   HDMI/composite circuitry? I can see other threads re. electricity - PSU being insufficient for the task - is mine OK?

 

I  can see  that it is powered up (there is red light inside) but neither  HDMI, not  Composite cables give me any image whatsoever, on the TV.

 

I   have reformatted and copied the NOOBS files to the SD card, as   described on your pages - but I get no system booting in any way. Not a   flicker of an image on my TV.

 

The SD card seems OK, as I have dealt with it in my laptop without a problem.

 

I also tried other OSs, like RaspBMC alone, as well as OpenELEC. Alas, to no avail. The same applies.

 

I have tried different ports and different cables. Not a squeak.

 

Therefore, I must conclude it is the HW that is faulty.

 

Please, instruct me how to return the Pi to you.

 

A  refund is preferable to "repair and return", at this point. No response  from "sales" at Fernell, sadly... Just forwarded it to the other  email...

 

========================================

 

In addition, I hope this might help a bit...

 

I   have read that Pi  might be susceptible to varying voltage/electricity  problems. I have a  Belkin safety multiple extension cord, with serious  protection against  electricity surges. So, can it still be an  electrical mishap?

 

Or  is it simply the power supply issue, as some here have suggested, in  which case we would need a really good one, properly advertised here and  on sales website...

 

May   I also suggest a ON/OFF switch, as a good idea, which may go  a  certain  way towards preventing this from occurring. I understand that  it only  uses very little electricity but I think this is beside the  point.  Sometimes my NAS would not go to "Standby" mode after 10 minutes  as I  set it up because it seems that RaspBMC could have been queering  it?

 

Not   sure what exactly went wrong but I can see quite clearly that both HW   and SW improvements are possible. I would urge you to contact the  patent  holders ASAP, in order to make the Mark III...

 

Best regards,

 

gorski

 

P.S. Anyone with multiple HDMI switches experience? I have this one in my mind: http://www.amazon.it/Ligawo-%C2%AE-switch-attivo-automaticamente/dp/B002I9LH2Q/ref=sr_1_1?ie=UTF8&qid=1382270091&sr=8-1&keywords=ligawo+5x1

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  • dwinhold
    0 dwinhold over 12 years ago

    I have just received 2 Pi's a couple of days ago. I have made many media players with the Pi and this is the first time I received 2 that don't work. They both have the power light on but do nothing.I am using the power supply that is sold for them. One of the two gets very hot and has a high pitch buzzing sound. I have not called Fernell yet for how to get them replaced but I hope it will be easy as I need them quickly.

     

    Dale

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  • Former Member
    0 Former Member over 12 years ago in reply to dwinhold

    Aha, so not so unusual, my case...

     

    Thanx and good luck to us...

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  • element14jamie
    0 element14jamie over 12 years ago

    Hello Gor Ski,

    I will private message you to receive the details of your order. I do apologize this happened.

     

     

    Thank you for being a member of the element14 Community!

     

     

    Jamie

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  • Former Member
    0 Former Member over 12 years ago in reply to element14jamie

    Thanx, Jamie!

     

    In the meantime, they finally contacted me and offered to refund or exchange... A good thing!

     

    Initially, I thought refund is the better way to go, since I read about many problems with PSUs and so on - but now... I am mulling it over...

     

    I will reply to them tomorrow, when I am fresh and brain is working... it's been a long day...

     

    Again, appreciated!

     

    Good night...

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  • element14jamie
    0 element14jamie over 12 years ago in reply to Former Member

    Hello Gor Ski,

    This is great news, please let us know if we can assist any further.

     

    Thank you again for being a member of the element14 Community!

     

     

    Jamie

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