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Server Problems from 20th April - Poll inside and Now Resolved

cstanton

Hey everyone,

We've been experiencing some issues with the Azure backend that supports the element14 Community today, the servers were claiming to be offline and so the azure message bus was unavailable and this was causing all sorts of problems, from us being able to administrate it, to hogging up e-mail notifications.

We restarted the servers within the past hour, so you may see some improvement, and the sysadmin we have is looking at the settings (they're based in America so are now looking at it, we're also waiting on Microsoft / Verint to get back to the team).

This issue should now be resolved.

I can see  reported a couple of issues, and I suspect this is related to them.

Thanks for your patience.

  • in reply to colporteur

    There is an element of fatigue when something keeps persisting. I can respect that and recommend people look after themselves.

  • I've experienced some issues but have to confess, I have become a user. I suspect there is an issue, I don't make a report but wait to see if it still exists when I visit later.

    The extended implementation scheduled from the old site to the new site has worn down my resolve to report issues but rather just find a way I can live with it. The micro point 6 print offering in the reply post is an example.

    I look to the menu to find a text fatting button so the print is larger but that offering isn't universal. It is only supported in select areas. Alas, CTRL-Scroll-button becomes my ***-poor way to read what I write:(

    Appreciate the update. Koodos to JC for his diligence in reporting.