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Member's Forum Question of the Month: Who do you first turn to for help solving a technical problem?
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  • Replies 17 replies
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  • question of the month
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Question of the Month: Who do you first turn to for help solving a technical problem?

pchan
pchan over 2 years ago

e14 Question of the Month

Solving a technical problem can be frustrating or stressful, especially when it is an urgent need. Many times it requires some help to solve the problem. Who do you first turn to when you need help solving a technical problem? You tell us by voting in our poll below.

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  • beacon_dave
    beacon_dave over 2 years ago

    After the RTFM, in the modern world, it's often a case of checking current firmware / software versions and then seeing if there is an available update from the manufacturer and if so checking their release notes to see if the problem has been declared there. Often you have to do this step anyway before you can expect to get any technical support from the manufacturer. 

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  • beacon_dave
    beacon_dave over 2 years ago

    After the RTFM, in the modern world, it's often a case of checking current firmware / software versions and then seeing if there is an available update from the manufacturer and if so checking their release notes to see if the problem has been declared there. Often you have to do this step anyway before you can expect to get any technical support from the manufacturer. 

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