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Member's Forum Re: Reminder: Please Use Email Address Associated with Your Member's Account
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Forum Thread Details
  • Replies 2 replies
  • Subscribers 531 subscribers
  • Views 544 views
  • Users 0 members are here
Related

Re: Reminder: Please Use Email Address Associated with Your Member's Account

rscasny
rscasny over 1 year ago

I was asked to ship out some parts to a member by an element14 team member who recently left the company.

All I had was an email address.

To ship anything is not an easy process. Any shipping request must be approved by our Trade & Compliance department, so I need more than an email address to ship anything.

I tried to find the member but our database said, "No matching Members were found."

Just a reminder ...

Whenever you correspond with element14, please use the email associated with your account. Otherwise, you may not get your parts and we use our time hunting for you unproductively.

Randall

element14 Community Team

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  • cstanton
    cstanton over 1 year ago +3
    Yep, and your address is accurate and up to date on your profile, we go through stringent checks when shipping out products and if details are incorrect or do not match it introduces delays and pushbacks…
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  • cstanton
    cstanton over 1 year ago

    Yep, and your address is accurate and up to date on your profile, we go through stringent checks when shipping out products and if details are incorrect or do not match it introduces delays and pushbacks from teams we work with.

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  • colporteur
    colporteur over 1 year ago in reply to cstanton

    Process, process, process. Follow the process increases the chance of success. REMINDER update you profiles.

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  • colporteur
    colporteur over 1 year ago in reply to cstanton

    Process, process, process. Follow the process increases the chance of success. REMINDER update you profiles.

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