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Profile picture upload file size issue

Former Member

I'm new to the element14 community and made up my profile earlyer today. The avatar picture uploader worked great but the profile picture (the one where its recommended to use a picture of oneself) is not working so well.

 

long story short it always says the image is TOO BIG. Now being the kind of person who would be interested in element14 I'm no dummy and know my way around image files. so i reduced the pixel count to 500x500 (the limit posted on the site) and even compressed the JPG in photoshop down to 33KB. Now an image of this size could be send via text message its so small and still it says that the "image is to large". I feel like there is either an issue with the site or my browsers communication with the site.

 

any help in this regaurd would be greatly appreshiated!

 

attached is the jpg in question. (not cropped)

 

-makay

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