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suggestion: navigate to the comment shown in a notification, for Documents and Road Tests

Jan Cumps

When you get a notification in the lightning icon at the top of your screen, that someone posted a comment on a Forum or Blog post, you get a link that navigates to the comment. Once loaded, there's an orange line in front of it to draw your attention.

When you get notifications for a Document or Road Test, this does not bring you to the comment. It shows the top of the page.

I have a suggestion to make these links point to the relevant comment too.

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  • 0

    Thanks  ,

    I'm seeing this problem for documents, I'm checking RoadTests now also. It looks like linking to comments is even different for each content type in Verint for some reason.

    This may be something we can either change in the notification template (hopefully) or it'll be something we'll have to partly raise with Verint (for documents) and our developers (for RoadTests).

    I suspect this also happens on RoadTest Review notifications?

  • 0 in reply to cstanton
    cstanton said:
    it'll be something we'll have to partly raise with Verint (for documents)

    This was raised with Verint.

    Right now they won't fix it. Which is crap.

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