I can't login. My user name is kenbures, . Because the login does not work, I try to re-register and am told that my login name and email are already used. So that tells me that element14 knows about me. So that must mean my password is bad? I click on change password and am told that an email will be sent to me to change my password. But I never get any email. So your system is completely locking me out. How is that fixed?