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Points on account are not accumulating

colporteur

The points count for my account do not appear to be increasing. I posted in /members-area/b/blog/posts/when-the-e14-community-points-odometer-rolls-over 

my points count. I noticed after completing two quiz this week the points count remained the same. It appears to be the same as when I made the post back in February. Are points still accumulated for activity? If yes can someone investigate the cause.

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  • 0

    Hey  

    Thanks for bringing this to our attention. I'm sorry to hear that you've been experiencing some issues with your points count not increasing. I'm glad to hear that the problem has been resolved now, but I understand your concern about not receiving credit for points accumulated after the service broke.

    I want to let you know that the development team are aware of a problem that affects awarding quiz points, which was reported last October. I've raised this issue with them again to investigate, and hopefully, we'll have some solid answers soon.

    In the meantime, if you could let me know which quiz's you weren't awarded points for, I'll make sure that you're compensated properly. Once again, thanks for raising the problem with us, and we appreciate your patience and understanding as we work to resolve this issue.

  • 0 in reply to cstanton

    Two badge honours, Green Technology Quiz and Sensors XI, seven blogs posts and seven forum posts were the content I speculate not credited with points.

  • 0 in reply to colporteur

    Are there are more actions other than quizzes you're not receiving points for?

  • 0 in reply to cstanton

    Yeah I agree but the audit to provide records seemed daunting and petty. I don't participate in the community for the points. I just recall I was excited about rolling over the odometer at 90K and made a post about it, then it all stopped:) Peg me at 90K and I won't bother to look for another 10K points.

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  • 0 in reply to cstanton

    Yeah I agree but the audit to provide records seemed daunting and petty. I don't participate in the community for the points. I just recall I was excited about rolling over the odometer at 90K and made a post about it, then it all stopped:) Peg me at 90K and I won't bother to look for another 10K points.

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