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No need for "Top Comments" sections

rsc

I vote to remove the "Top Comments" sections in the forums and blogs. It just seems unnecessary and redundant - like I'm reading the same thing over again. and again

Scott

  • 0

    Hi Scott,

    Thank you for sharing your feedback and expressing your opinion about the "Top Comments" section in our forums and blogs. We appreciate your perspective and value your input.

    At the moment, we don't see a compelling reason to remove the functionality as it serves a purpose in highlighting popular and engaging comments. However, we are always open to considering changes based on the preferences and needs of our community.

    If a significant number of users voice similar concerns and express a desire to remove the "Top Comments" section, we would be willing to evaluate this request further. Ultimately, our decision would depend on the capabilities of our website platform and the overall impact on the user experience and the capability of making the change and maintaining it.

    Please feel free to continue sharing your thoughts and suggestions. We value the feedback of our users and aim to improve our platform based on their collective needs.

  • 0

    I vote to remove the "Top Comments" sections in the forums and blogs.

  • 0 in reply to jc2048

    Could we have 'likes' on forums as well, please.

  • 0

    The Top Comments section also tends to obscure the Oldest/Newest options buttons, which are sometimes necessary when trying to locate a notification update in a log discussion, especially when the auto navigation fails to take you directly to the new post.

    In this forum you have the All Replies / Answers bar that highlights its location, but in other forums there is no bar and it just gets lost within the comments.

  • 0 in reply to jc2048
    jc2048 said:
    Could we have 'likes' on forums as well, please

    Some functionality cannot be altered because it is "core" to Verint, unfortunately.

  • 0

    I vote to remove it as well.  Not all the comment is visible so a user still has to scroll past and it seems an unnecessary use of real estate - I’d rather see more comments on the first page.