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Unable to reset password

fns-user

Hello,

I am unable to login the account.

My login info:

- username: andyforeverest

-email provider: gmail.com

I have tried for days to recover the account, but I am not receiving any emails to reset the password.

Thanks you for your support,

Andrei

  • 0

    Hi Andrei,

    The e-mail address you've provided does not match the one on your account. That will be why you're not receiving emails to reset the password.

    Once you remember/recover the e-mail address associated with the account, you'll be able to reset the password.

    If you no longer have access to that e-mail address then let me know and we can look at recovering it in other ways. Alternatively, you can create a new account.