- Site maintenance happening 03:30 UTC until 09:30 UTC 25th September 2025
- We will be performing maintenance to our search servers which will be offline for the duration
- While this is happening, the community site should be mostly available, however some widgets may not work correctly, recently created content will not appear in tabbed content widgets, and some small functions that rely on search may fail. This should mostly be restricted to registered users, guest users will be mostly unaffected as they will be served stale search results from cache.
- We expect most of our work to be completed early in the release window. It is hoped that everything will be back to normal before the UK wakes up.
- Once all the work is complete, everything will return to normal without intervention from us.
- More details below
We're intending some further work to our new shiny search servers. These were created in an earlier site maintenance ( Site Maintenance 11th and 12th September :: Full Search Reindex ) and there are problems happening that we need to fix. The search service went down earlier today and having investigated what the problem was, it's been realised that it is serious and now we know it's there, we cannot leave it and we have to jump in to fix it.
To fix this will require us to unhook the search server, take down each node within the cluster, perform some maintenance, and then bring the whole lot up again, hook it back in, and cross our fingers! We could do this on a node by node basis, but for various reasons we've decided not to do that and take the entire cluster offline while we perform the necessary work.
We should not need to reindex anything, which should vastly reduce the impact to members. With a bit of luck and a following wind, we should be in and out pretty quickly.
element14 Community DevOps team.