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  • Author Author: Christy-Admin
  • Date Created: 22 Oct 2008 9:47 PM Date Created
  • Last Updated Last Updated: 1 Nov 2022 10:00 AM
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Frequently Asked Questions - FAQ's

If you have a question that is not in this FAQ document, make sure to check out the FAQ wiki, or please visit our Feedback & Support Section. There you can submit your question in the "Search for an Answer" field, click "Ask a Question" Button, or browse other comments and discussions. We truly want to make your experience positive and intuitive, and appreciate your feedback!

 

TOPICS

Account & Password Management | Content Creation & Moderation | Contests & Sweepstakes | Email Notifications | Error Messages | Feedback/Suggestions | Group Management | Language & Locale | Mobile | Navigation | Online Orders | Private Messages & Spam | Product Sales/Quotes | Recruiting/Careers | Report a Bug | RoadTests | Security | Training & Online Classes | Miscellaneous

 

 

ACCOUNT & PASSWORD MANAGEMENT

Q: Why are the password requirements so stringent?

 

Q: How can I deactivate my element14 account?

 

Q: How can I make my content/account anonymous?

 

Q: How do I change my element14 username?

 

Q: How do I change my element14 password?

Q: How do I change the email address on my element14 account?

 

Q: How do I update my status?

 

Q: How do I export my data?

 

Q: Does my login work for both the element14 Community & commercial websites?

 

Q: I tried to reset my password, but am getting the “Wrong Token” error. What should I do?

 

CONTENT CREATION & MODERATION

Q: What kind of content can I create?

 

Q: What's the difference between a blog and a blog post on element14?

 

Q: How do I create a document?

 

Q: How do I start a discussion?

 

Q: How do I start a blog?

 

Q: How do I change my Blog Post name?

 

Q: Where is my Draft?

Q: Can I Publish a Press Release on the element14 Community?

 

Q: How do I create a group?

 

Q: What is a bookmark used for on the Community?

 

Q:Why would I want to create a private document/discussion and how do I create them?

 

Q: How can I tag another member or group to join in a conversation on the Community?

 

Q: What happens to content I report as abuse

 

Q: Why is my discussion or document under review for Abuse?

 

CONTESTS & SWEEPSTAKES

Q: How will I know if I’ve won something?

 

COMMON ERROR MESSAGES

Q: I'm getting an error message when I click a link from element14, what should I do?

 

Q: Sometimes I get a red box at the bottom of the screen, what is it?

 
EMAIL NOTIFICATIONS

Q: How can I unsubscribe from marketing emails from element14?

 

Q: How do I turn off/edit email notifications & weekly status email?

 

GROUP MANAGEMENT

Q: How do I create a sub-group that branches off my main group?

 

Q: How can I become an administrator of a group?

 

Q: What are my options as the owner of a group?

 

Q: What is the difference between Open, Members Only, Private and Secret groups?

 

LOCALE & LANGUAGE

Q: Why do I have to select a country and language ?

 

Q: How do I change my timezone/time settings?

 

Q: Where do I change the language settings on my element14 account?

 

MOBILE

Q: Does element14 have an application for my mobile device?
 
NAVIGATION

Q: How do I navigate element14 website?

 

Q: How do I find other members with interests (or other criteria) similar to mine?

 

PRIVATE MESSAGES & SPAM

Q: I received a spam message from someone I don't know in my Private Message inbox, what should I do?

 

RECRUITING & CAREERS

Q: I am interested in applying for a position with Premier Farnell.
 

PRODUCT INFORMATION & SALES/QUOTES & PRICING

Q: I need a quote on products.

 

ROADTESTS

Q: What is a Road Test?

 

SECURITY

Q: I am concerned that my full name and email address show on my profile. How do others see my profile and can I change the privacy settings?

 
SUGGESTIONS & FEEDBACK

Q: I have an idea to improve element14, where should I send it?

 

TECHNICAL ISSUES/ REPORT A BUG

Q: I found a technical issue on element14, where should I report this?

 

TRAINING & ONLINE CLASSES

Q: I am looking for tutorials to teach others how to use element14 – where can I find these?

 

SALES & ORDERS

Q: A part I bought is not functioning properly, what should I do?

 

Q: I have a question about a part, where should I ask it?

 

Q: I see some references to eBay. Do you have a store on eBay?

 

Q: I have a question about my order status.

 

MISC FAQs

Q: Do you provide advertising opportunities or link exchanges on element14?

 

Q: Why is the Community website platform upgraded from time to time?

 

If you are having trouble finding help with your problem or have some feedback, please visit our Feedback & Support Section and click on the "Get Help Now" Button to let us know what we can do to help make your experience better.

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