A bit of Background
The element14 Community uses 'Verint Customer Engagement' community platform. This is arranged into groups, applications and content.
Here's an example diagram to try to help explain this concept:
To receive updates and notifications about what happens on the Community you have three options:
- Join a group (more information here: /members-area/support/w/site-faq/27370/why-can-t-i-create-content-or-comment and https://community.telligent.com/community/11/w/user-documentation/63081/what-is-a-group )
- Subscribe to an application - https://community.telligent.com/community/11/w/user-documentation/63089/what-is-an-application
- Subscribe to content - https://community.telligent.com/community/11/w/user-documentation/63076/what-is-a-blog / https://community.telligent.com/community/11/w/user-documentation/63080/what-is-a-gallery / https://community.telligent.com/community/11/w/user-documentation/63086/what-is-a-wiki / https://community.telligent.com/community/11/w/user-documentation/63077/what-is-a-calendar / https://community.telligent.com/community/11/w/user-documentation/63094/what-is-ideation , including RoadTests and Design Challenges
Where do I click?
Make sure you have the notifications turned on for the particular thread, blog or forum you want to receive notifications on.
For example in Community Hub blogs (/members-area/b/blog) you'll see the actions on the left hand side:
You can then click to turn blog notifications on, you can also bookmark the blog application. This should tell you when new blogs are posted to this application area, but not necessarily to the whole group as there may be other blog applications in this group.
If you only want notifications about a particular blog, click through to the blog and under the 'more' menu you will see:
Here you can turn comment notifications on for the blog, even if you didn't create it, and notifications for the blog application it resides in.
Documents have a similar option under 'Actions' but these options aren't hidden under a 'more' link (basically every 'group application) should have this type of widget):
Basically keep an eye out for 'more' links and 'action' widget sections, such as in RoadTests:
For design challenge enrollment pages:
For forum threads it may be hidden away on the post: