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Avnet Boards General zedboard doesn't power on
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Related

zedboard doesn't power on

liyang1230
liyang1230 over 8 years ago

Hi! Guys. My got my zedboard one week ago. At the beginning, it works fine for getting started, like testing USB and UART port.  But yesterday when I insert the SD card on computer and load a file, then insert SD card back to the zedboard(I didn't prebuild SD card) and turn on the power switch, at the beginning , the power LD13 is light up, but after that , all led light off. Whenever I turn on the switch turn on again, the board doesn't power on anymore, also the LD13 doesn't light up. Can anyone know what is wrong with the power? Thank you!

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  • jafoste4
    0 jafoste4 over 8 years ago

    Hello Liyang,

    If LD13 is not lit up, that indicates that power is not good on the board which then prevents operations from being done to the board. Please make sure your Zedboard is properly connected to your Power Adapter, also plug in your adapter to a different outlet.

     

    --Josh

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  • liyang1230
    0 liyang1230 over 8 years ago in reply to jafoste4

    Thank you for your reply!  I make sure Zedboard is properly connected to the power adapter, and the prower adapter is no problem, because it can works on another board. I think there is something wrong with my Zedboard. But I have no idea about the reason. 

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  • jafoste4
    0 jafoste4 over 8 years ago

    Hello liyang,

    Are any LEDs lit when you turn the Zedboard on? My suggestion would be to contact whomever you purchased the Zedboard from.

    --Josh

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  • liyang1230
    0 liyang1230 over 8 years ago

    Hi! There are no LEDs lit. It really gets me down.

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  • jafoste4
    0 jafoste4 over 8 years ago

    Hello liyang,

    Please  contact whomever you purchased it from.

    Thanks,

    Josh

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  • liyang1230
    0 liyang1230 over 8 years ago

    Hi, I tried to email to them by zedboard.org website last week, but no one reply me. I also didn't find any customer service phone number of zedboard, so how can I contact with them as soon as possible?  Looking forward for your reply. thank you!

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  • liyang1230
    0 liyang1230 over 8 years ago in reply to jafoste4

    Hi,Josh, I tried to email to them by zedboard.org website last week, but no one reply me. I also didn't find any customer service phone number of zedboard, so how can I contact with them as soon as possible?  Looking forward for your reply. thank you!

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  • jafoste4
    0 jafoste4 over 8 years ago

    Hello Liyang,

    Who did you buy your Zedboard from, Avnet or Digilent?

    --Josh

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  • liyang1230
    0 liyang1230 over 8 years ago in reply to jafoste4

    Hi  Josh

        Thank you for your reply in time. I bought from Avnet

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  • jafoste4
    0 jafoste4 over 8 years ago

    Please contact customer care https://www.avnet.com/wps/portal/us/company/help/

    --Josh

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