We have two suspected DOA UltraZed-EG SOMs ... what is RMA process.
Hi there,
I am sorry to hear. You should contact your local FAE. They will assist you with some troubleshooting and through them, an RMA can be facilitated.
--Dan
Thanks Dan ... for both of your comments.
I've been contacted by our local FAE ... and we are starting to work through the issue.
Cheers:
— Bob
