As title suggests, I am having trouble with connecting to Guardian100 via USB cable.
Setup so far (as per users guide):
1. Windows10 [tick]
2.Version later than 1607 [tick]
3. Install Azure Sphere SDK [tick]
3.1 The version reported should be 19.09 [tick]
Then I had followed this step in the Quick Start Guide:
STEP 3:
Connect the provided cables and power-up Guardian:
- Connect the Ethernet cable from Guardian to the equipment
- Connect USB cable type-A connector to the on-site equipment
- Connect USB cable type-B connector to Guardian
Then went onto
STEP 4:
Complete the Microsoft installation instructions to:
- Set up an Azure Sphere account (and subscribe to notifications)
- Claim your device
- Configure Wi-Fi settings of your device
I was unable to Claim my device.
Within the instructions it informed me that I should have 4 ports showing. I only have 1. I tried installing FTDI drivers directly and tried uninstalling but to no avail. Same thing.
Now while writing this query I do note a discrepancy with the Users Guide and the Getting Started guide.
I see in the user guide this instruction, which is not in the quick start guide (hence did not follow)
8.4 Debug/Programmer FTDI USB Interface Access
1) Disconnect all cables from Guardian, unscrew the four screws and remove the enclosure lid
2) Plug-in a USB cable (type-A to MicroUSB) from the vertically oriented MicroUSB connector on the Guardian PCB, to a spare USB port on the Windows 10 development computer
Then in 8.4.1 Windows FTDI USB Driver Installation
1) On first-time connection of Guardian to the development computer, the USB drivers should automatically download and install (this can be slow). If drivers do not install automatically, right-click on the device name in Windows Device Manager and select Update driver. Alternatively, download the drivers from Future Technology Devices International (FTDI), - choose the driver that matches your Windows 10 installation (32- or 64-bit). Additional assistance on this aspect is available at: https://docs.microsoft.com/en-us/azure-sphere/install/install#connect-the-Secure Edge Module
The link above returns page not found (404)
Finally, 8.4.2 Windows FTDI Interface Verification
2) Open Windows Device Manager and confirm the following are listed: - three new COM ports (under Ports COM & LPT) - a TAP-Windows Adaptor V9 (under Network Adaptors)
I am not able to get these 3 showing.
Any advice welcomed.
