Error attempting to link personal account

kevinkeryk hey Kevin, any ideas about what might be going wrong here?

Sean

What do you see if you attempt to login using your regular Windows credentials?
ie, from the Azure Sphere Developer Prompt command-line tool:
azsphere login

Are you following the Microsoft documentation on this topic at:
https://docs.microsoft.com/en-us/azure-sphere/install/azure-directory-account#create-a-workschool-account-that-is-associ…

-Peter

I had this issue among a bunch of others. I couldn't find any instructions to deal with it, but after a few hours of messing around, found a way through it. I found lots of links on how to get started, but they all gloss over the initial process to add a user.

I seem to have lost the thread of how I got to that point, so I have to go from memory on what I did:

In the previous screen (Azure Active Directory) there is a list of links on the right  - one of which is "User" -- under an "Add" title (or something like that)

This brings up the Add User screen, but this probably won't help. I could not add a user because my Microsoft account used my Bell Canada email and apparently it is not a valid domain for Azure Sphere. (which is probably why the User screen doesn't have an Add User button)

I had to create an email address on the onmicrosoft.com domain and use that login to be able to add a user. The onmicrosoft account was created, but it did not ask to setup a password, so when I went to login with the new account, I couldn't. I had to go back and use my original Microsoft account to go in as the administrator to reset the password for the new account. (from the same User screen that had no Add User button) That original account seems to work for things that aren't directly Azure Sphere.  It is all very confusing to me.

Getting through "adding a user" took a couple of hours of the 5 embarrassing hours it took to get sync'ed. I should have recorded the experience - it would be a good example of how NOT to do it.

However, it now shows up as the first user in Canada. (Ace)

Hi Sean,

Can you point to the tutorial and the steps you are getting stuck on?  I setup my Azure account quite a while ago and I am sure the process has changed since then.

Best Regards,

-Kevin

Sure.

I got to it from reading this blog:

Avnet's Azure Sphere Starter-Kit (Out of Box Demo) Part 1 of 3

Under the section Getting Started, it stated to go to this link before continuing:

https://docs.microsoft.com/en-us/azure-sphere/

Which quickly pointed me to this link to set up an account:

https://docs.microsoft.com/en-us/azure-sphere/install/azure-directory-account

Which then directed me as follows:

"I have an existing personal/MSA account that I use with Azure, and I want to create a work/school account that is associated with it"

This is where I successfully logged in with my personal account.  I then clicked Azure Active Directory-->Users and got the error.

See ya',

Sean

That is the route I took to get stuck as well.

I ended up creating a new account to make it work.

If you create a new account, be sure to note how it handles password setup.

When I use the azsphere login, I get the following error:

At step 3 of your link is where I get an error "Unable to complete due to service connection error, please try again later."

My accounts are decades old, so I'll try making a new account with Microsoft.

Sean

I created a new outlook.com account and unfortunately still got the same errors as shown above.

Sean

Doug, how do I set up in the onmicrosoft.com domain?  I'm not seeing that as an option anywhere when I set up a new Microsoft account.

Thanks,

Sean

From the Azure Sphere Developer Command Prompt Preview type azsphere login

It pops up a window to Pick an account

select "+ Use another account"

The popup changes to a Sign in screen

select "No account? Create one!"

the popup changes to Create account

type in "somename@onmicrosoft.com" and click Next

the popup changes to Create a password

type in a password and click next

......

.....

something like this...if I recall correctly...