For Wes Price of BCP Systems in Orange County, California, business is only as good as his answer to one question. “We always ask ourselves – what value do we add?” says Price, co-founder and President of the 17-year-old contract manufacturing company. “We cannot always compete on a cost level, especially with international labor rates, but we can and do compete on a service level.”
An ISO 9001:2008 Certified organization, BCP prides itself on quality and on-time delivery. Says Price, “Simply put, if we can’t do it right and when you need it, we won’t do it. We do extensive testing to ensure our customers receive a quality product on-time.”
Adherence to that value proposition has led to an industrious relationship with Alpha Wire. “My success is dependent upon timelines of delivery and that’s one thing that is a huge advantage for Alpha Wire. We don’t have to wait a long time for a premium product,” states Price.
Furthermore, BCP tends to go after challenging projects that may require unique solutions. Here, BCP leverages Alpha’s renowned online Cable Design Center. According to Price, Alpha’s turnaround time is “particularly good on custom-based products,” noting that it is particularly helpful to customers taking advantage of BCP Plus – BCP’s customized online tracking system.
In the end, it all circles back to that simple question of adding value for Price. “My business is based on the success of our customers. If they do well, we do well.”