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Unable to renew CS subscription

a.stepanov

Hello!

 

During two weeks I try to renew my CS subscription with no luck.

First I've got this one error:

image

After then I've got this one error:

image

I wrote email's to Altium billing.support@altium.com and  Element14 software@element14.com but did not received any answer yet.

Does anyone know how to fix such kind of errors ?

Is there any working email for CS support ?

 

Thanks!