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Maintenance Purchased, Vault Still Blocked

Hello, I paid for my first maintenance, but my account is not updated to show that I'm on subscription / maintenance. I expect this to be resolved immediately.

e14softwareuk over 7 years ago

Hi Joseph, please send your order details and email used for signing in to CS through to software@element14.com so that we can investigate.
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mflux_gamble over 7 years ago

Thought I should update this - the vault is not locked out as far as i can tell. It just didnt return any data when I tried to search. Thats a different issue.

My account does still say that my maintenance expired however, despite having paid. I also am able to install updates even though my account says the maintenance is expired. exactly what did I pay my maintenance fee for?
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