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Who Are Your RoadTest Heros of 2020?

rscasny

Over the years of managing the roadtest program, I have observed that roadtests and their associated reviews are truly a community collaboration. While product suppliers offer products that they would like roadtested (often times because they are introducing a new product), the products that actually turn into roadtests are not only based on suppliers requests. I make an attempt to ask members what they think about the product before it's on the roadtest docket, and whether they would be interested in roadtesting it. The collaboration does not stop there.

 

I go to our  Top Members group when I have a question about a product or when I need help solving a challenging roadtest problem. And, once again, the collaboration doesn't stop there.

 

When problems occur during a roadtest, I get the feeling that roadtesters (especially new roadtesters) come to me first. I always recommend that the roadtester should post a comment on the roadtest page. Often times, community members will offer help -- and sometimes this help is extensive!

 

Finally, when a review is published, community members will respond with questions, or they will identify errors. They generally offer suggestions to make the review better.

 

This year I'd like to recognize some of these roadtest heros.

 

A roadtest hero is someone who has helped you in a small or big way during a roadtest. I have noticed over the years, roadtest heros have helped troubleshoot "bricked" products. They have also helped writing or correcting code. They have asked questions about ambiguous statements they found in reviews. They have offered comments or help in other ways too numerous to callout here. I'd like to think all the roadtest heros. I am sure if I nominated my roadtest heros of 2020, I would miss some of them. So, I'd like to encourage you to mention your roadtest heros of 2020.

 

In the comments section, share with the community someone who has help you on a roadtest or someone you felt helped on a roadtest that you learned about while reading the roadtest reviews.

 

I'd like to thank everyone for their participation in the element14 community and the RoadTest program.

 

Have a Happy New Year.

 

Sincerely,

 

Randall Scasny

RoadTest Program Manager

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  • I have to give a shout out to who has helped me track down Problems with sample Zmod SDK project for USB104 A7 despite not having the Zmod hardware himself. I can now continue with that part of my road test.

  • in reply to Fred27

    Very kind of you to say. All part of what roadtests are about.: we're in a pool together and anyone who needs help just need ask. We're not competing against each other IMO nor wishing anyone to fail. We want to see a 100% completion as that keeps Randall and the sponsors happy....and that leads to sponsors offering up more goods in the future, hopefully image

  • in reply to 14rhb

    I like the sentiment. We are all in this together to achieve the goal of 100% completion. That is program value Randall can use to sell the program to the sponsors.

     

    I think that your sentiment   is echoed in Randall comment "I always recommend that the roadtester should post a comment on the roadtest page. Often times, community members will offer help -- and sometimes this help is extensive!"

     

    That first step to problem resolution, has a low and high side. For those that fail to do their due-diligence before posting a question you may get less than a favourable responses. For those that have done due-diligence and still don't have a resolution you will get support responses. If you just don't know, I'm confident you will get responses that will provide a starting point at least.

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  • in reply to 14rhb

    I like the sentiment. We are all in this together to achieve the goal of 100% completion. That is program value Randall can use to sell the program to the sponsors.

     

    I think that your sentiment   is echoed in Randall comment "I always recommend that the roadtester should post a comment on the roadtest page. Often times, community members will offer help -- and sometimes this help is extensive!"

     

    That first step to problem resolution, has a low and high side. For those that fail to do their due-diligence before posting a question you may get less than a favourable responses. For those that have done due-diligence and still don't have a resolution you will get support responses. If you just don't know, I'm confident you will get responses that will provide a starting point at least.

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