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Import TAX of kit's sent to UK

pjclarke

Dear RoadTest,

 

I'd like to ask you to look into how you are shipping product to us members in the UK. As today I had the nice chap from UPS turn up with a parcel for me however because the content was marked with a cost, then the UK customs then make a handerling charge and TAX charge. In this case this came to £25.

 

No as we offer our time to review the kits and I know we get them for free and get to keep them, however I'm unwilling to pay import TAX on what is a FREE dev kit. Had I payed for a product from outside the UK I know that I would have to pay import TAX and as so am happy to do so - thats just what we do.

 

So I would like to suggest that if you want people in other places around the world, that are subject to import duties, then you should ship them from your local offices / distribution points.

 

Un till this has changed, I have to say I will not take part in RoadTest's from now on.

 

Regards

Paul

(aka @monpjc)

Parents Reply
  • in reply to Former Member

    Good afternoon -

     

    Let me please reiterate matters - no Road Tester should have to pay import charges, VAT or shipping charges.  We are continuing to work with UPS to get this matter resolved permanently.

     

    It would be very helpful if those who have been affected by this issue would send me a private message with any tracking numbers / details.

     

    Many thanks for your kind attention.

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