Why are user created videos not being viewed by the community?

Hi Mark,

I recently done a roadtest which included both a review and a teardown on a Keithley 2110 meter and I used video. Here are the videos and the view stats

http://www.youtube.com/watch?v=xdqtuHaiVIQ - 1,684 views

http://www.youtube.com/watch?v=QI8s4hignaI - 1,442 views 

Now I have a pretty active blog related video channel so that does count for the majority of the views.  I did get some feedback (and do from time to time for other videos) that some people don't like video content, they prefer to read text and high resolution images and that would appear to be the case on element14 right now.

Another problem might be related to uploading video using elemnt14's own video streaming feature - I guess built into Jive Community (which is what powers element14), I prefer youttube for coverage but I can understand why element14 might like to have the content self-contained.

In summary, there are some things you can do on video that you simply cannot re-create using text and pictures so you need to pick the format that best suites your content and the intended audience. Not an easy task - you cant please everyone sadly.

Not sure thats of any help but its my understanding

Gerry

Gerry,

Very interesting.  The same two videos that have been viewed well over a thousand times each on You Tube have only been viewed twice (in one case) and zero times (in the other) on the Element14 Road Test site.  Could one factor affecting low viewership be where the videos are located?

Mark

Hi Mark,

I amn not sure how element14 would keep track of the views on an embedded youtube video so I don;t know.  I suspect that is the case, more people have viewed them but Jive is not keeping track of that fact. How did you see the number of views?

Gerry

Gerry,

To see the view counter for videos on the Road Test site, I clicked on the Videos tab within Road Test.  See the screen capture below:

Hi Mark,

Thanks, I see how you found that now. It would appear that it counts video views on the page you showed, I just tried viewing it from that page and it bumped the counter.  When I tried viewing the other one of mine from the actual roadtest review it appeared not to bump the counter of that one so I guess it does not work so well from a view count tracking point of view - it seems poorly implemented.

Gerry

Hi Gerry,

Son of a gun, you are right!  I just tried the same experiment on one of my videos.  Views from within the Road Test don't seem to update the counter in the Videos tab view.

So, although several members have contributed their opinions about Roaf Test video content in this discussion, it looks like I can't depend on the video count values to get a real sense of how often videos within Road Test reviews are actually being watched.

This is a problem that I think the web site administrators need to look into.

Mark

Hi Mark,

Element14 have built their community site using a product called "Jive" which apart from anything else is probably an enterprise on-premise software deployment, I suspect its a product issue so I would not hold out too much hope of a fix any time soon….

Gerry

Gerry Sweeney

http://gerrysweeney.com/

Hi Mark,

Element14 have built their community site using a product called "Jive" which apart from anything else is probably an enterprise on-premise software deployment, I suspect its a product issue so I would not hold out too much hope of a fix any time soon….

Gerry

Gerry Sweeney

http://gerrysweeney.com/