For any RoadTest Review, the reviewer not only provides his or her personal take on the product being reviewed but also a numbered ranking (10-point scale) for 6 different questions.
Here is a random example:
My gut feeling is that I haven't clarified well enough what the 10-point scale means. As a result, there may be a lack of certainty when giving a grade. In addition, a lot of RoadTesters grade these questions in similar ways. So, I'd like to revisit our grading system. To start here's my idea:
- 10 points: Outstanding
- 9 points: Very Good Satisfaction
- 8 points: Good Satisfaction
- 7 points: Adequate but had to work through some programs
- 6 points: Needs Work
- 5 points Barely Satisfactory
- 4 points: Below Average
- 3 points: Unsatisfactory
- 2 Points:Totally Unsatisfactory
- 1 point: Time to Rethink
I'd like to get the RoadTester Group's opinions on the rating system. Do you think it needs more clarification? Keep it the way it is?
Go ahead and suggest your own. Perhaps the problem is that we need to ask different questions?
Sincerely,
Randall Scasny
RoadTest Program Manager
