This is not a common occurrence I have, but it does come up very occasionally. Actually, the one situation I have more often, when one of my Customer Services colleagues transfers a caller to me who has requested to speak to Technical. When they hear a bright, friendly, female, young-sounding (I like to think
) person on the other end who has just picked up the transfer, the surprise or disbelief in their "Is this Technical?" question still amazes me. Normally, as soon as we get into part numbers (which I know off the top of my head), the person very quickly realises that I know what I am talking about when it comes to Harwin products.
Once or twice though, it does take a little while, and I have had to mention my 15 years with the company, 9 years in Design. Unlike Cabe, I am afraid that I still have to put these questions down to my gender, rather than my engineering knowledge or perceived lack thereof. I am happy to report though that these instances are now extremely few and far between, probably in the region of maybe once a year, so I think we have made enormous progress in this regard.
Perhaps it is healthy for us to be able to be questioned on the technical accuracy now and again, as it makes sure we know what we are talking about. However, this does rely on the person asking the questions being open-minded and receptive to the answers, in order for the education to work!
Good question, Cabe.