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Documents 天津市医疗质量评价体系研究
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  • Author Author: sophie0love
  • Date Created: 28 Nov 2010 3:06 AM Date Created
  • Last Updated Last Updated: 9 Nov 2021 4:53 PM
  • Views 577 views
  • Likes 1 like
  • Comments 0 comments
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天津市医疗质量评价体系研究

医疗质量是医疗技术、管理水平和医德医风建设的综合反映,是医院赖以生存和发展的关键所在.医疗质量的保证和提高直接关系人民群众的根本利益和患者的生命安全,是医疗卫生行业专业行为的永恒目标. 为了从宏观的角度对天津市各级医疗机构的医疗质量实行科学地全面监控和客观评价,指导各级各类医疗机构开展全面医疗质量管理,本文在回顾大量文献和调查研究的基础上,结合近年来从事医疗质量评价方面工作的实践,在分析现代医疗质量的内涵、医疗质量评价方法的基础上,系统研究了国内外的医疗质量评价指标体系及其管理机制. 根据天津市的区域特点,本文构建了天津市医疗质量评价体系的理论框架,提出了综合运用行业综合评价、同行专家评价和社会公众评价进行标准化、规范化的管理和评估,其中行业综合评估的内容涵盖医疗基础质量、医疗流程质量和医疗终末质量三个方面,同行专家评估体现医疗机构医疗服务质量的综合实力和技术创新潜力,社会公众评估反馈顾客对医疗机构医疗服务质量的感受程度,体现医疗机构医疗服务质量管理目标的实现程度和医疗服务质量管理的效果.运用德尔菲法和层次分析法,设置了评价指标的权重和评分标准.在充分调研和大量统计分析的基础上,设置了医疗质量的等级标准.同时借鉴国外医疗质量管理的经验,提出了持续改进的天津市医疗质量评价控制机制.对于天津市医疗质量的提升实际意义和借鉴意义.

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